11th February 2018
Customer service miles ahead of Barclays
Since changing from Barclays due to poor service, I have received a consistently good service from nationwide
Your Cash Card Reviews (40)
Sort by:
Most recent
11th February 2018
A friendly , helpful and very personable bank
When I had my card details stolen nationwide were so helpful and made sure all my money was refunded back to me promptly and they kept me informed of what was happening all the way through the investigation .
7th February 2018
Very useful
Replacement card arrived in days, and cancelling my lost one was simple
2nd February 2018
Nationwide Flex account
I have been with Nationwide for years and always find them helpful in branch and the online system easy to navigate!
1st January 2018
Nationwide
I have found a few issues with the online aspect with nationwide. Not always very easy to get access to my account straight away
7th December 2017
Really lovely customer service in Edinburgh'
The staff in the Edinburgh branch of nationwide have always gone above and beyond in helping with anything I need, and even offering somewhere quieter to talk due to my very excitable 10 month old! Thanks guys :-)
28th November 2017
Family friendly service
We switched our current account from Barclays because we got £100 for doing so and foe recommending them to others. We also switched our savings account to a nationwide account giving us 5% annually better than any others
8th November 2017
yes probably recommend
Friendly staff with convenient branches for me.
7th November 2017
Flawless service every time
The service i have received with them has been second to none. No problems ever
7th November 2017
A perfect card for my relative
Having just had to have Power of attorney for my cousin , I was at a loss as to how to control his worsening difficulties ,his bank manager suggested this card , which had no overdraft would be the best option , and it has proved to be a saving option...
Read moreHaving just had to have Power of attorney for my cousin , I was at a loss as to how to control his worsening difficulties ,his bank manager suggested this card , which had no overdraft would be the best option , and it has proved to be a saving option for his peace of mind and his confused spending pattern while I deal with his current account and bills .Thank you so much
6th November 2017
Nationwide kept us in the dark
We were at a dealership trying to pay for our car. Insurance on our car that we were trading in had expired and we were unable to pay for our new one. Insurance Brokers closed for the week-end so unable to extend our insurance. Pin on our debit...
Read moreWe were at a dealership trying to pay for our car. Insurance on our car that we were trading in had expired and we were unable to pay for our new one. Insurance Brokers closed for the week-end so unable to extend our insurance. Pin on our debit card was accepted but payment would not go through (we tried 9 times over the course of 4 hours). Left us 30 miles away from home with no car or means of getting cash from the ATM. It was a nation wide problem but not information from Nationwide.
7th June 2017
Simple, fuss free banking
I opened my Nationwide account six months ago opting for the Flex account basic. I find this no frills account is best for me, not least because there are no fees for a returned direct debit or if you go overdrawn, but also because, having had an...
Read moreI opened my Nationwide account six months ago opting for the Flex account basic. I find this no frills account is best for me, not least because there are no fees for a returned direct debit or if you go overdrawn, but also because, having had an account with a monthly fee previously, I didn't use or need any of the extras they came with.
4th April 2017
Nationwide - best customer service
I used to bank with Lloyds and I absolutely hated going into my bank, in fact I dreaded it. I hated the ridiculous fees that were applied to my account when I went overdrawn and I hated the fees on the planned overdraft facility. Since I switched to...
Read moreI used to bank with Lloyds and I absolutely hated going into my bank, in fact I dreaded it. I hated the ridiculous fees that were applied to my account when I went overdrawn and I hated the fees on the planned overdraft facility. Since I switched to Nationwide 2 years ago, everything is just so simple, their customer service is always excellent and in fact I actually like going into any of the branches as I know I will always be greeted with a smile and nothing is too much trouble for them. Nationwide have never applied any fees to my account and switching was the best thing I did. I would recommend Nationwide a million times over, I am a very happy customer.
12th February 2017
Great customer service
I've always fund my banking to be an enjoyable experience, because the staff is friendly, efficient and very helpful.
Currently showing 20 of 40
Load More Reviews
