Write a review

Nationwide: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.35 (183 reviews)

View other Nationwide products

4.36

Based on 183 reviews, last reviewed 17th Apr 2025

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

11%

10%

Latest highest rating:

5

Very easy to contact and discuss problems and worries. Very easy to contact and discuss problems and worries. Nothing is too much for them.will never go elsewhere Reviewed on: 17th April 2025

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024

Read all reviews See your review

About this product

Nationwide Fixed Rate Mortgage reviews (183)

Review of the Nationwide, Fixed Rate Mortgage:

No better choice

Customer service is always excellent. Never sat waiting on the end of a phone for long if we have to call. Most things can be done online & or via the app. Happy in the knowledge they are sensible lenders & wont let you over commit & always have plenty of options to consider. The flexibility of the product is good in terms of over payments, payment holidays etc. the only disappointing aspect is over payments can no longer be borrowed back in a lump some, which was a great feature on some of their previous products. Reviewed on: 28th February 2023

Good rates- all you need from a mortgage

Good interest rates, my whole family is with NW. Worth the switch Reviewed on: 22nd February 2021

Efficient simple process great product

Easy process and great competitive rate Reviewed on: 20th February 2021

Poor

First Time buyers- flexaccount with Nationwide for over 15 years. Given a DIP for a fixed rate mortgage. Application declined two weeks later after DIP & no reason given? Surely a DIP shouldn't have been given if they then contradict themselves and then decline the full application?? Reviewed on: 9th February 2021

Great interest

The lowest interest on the market with no product fee, everything done online, no need to visit a branch, very easy application process, application dealt with quickly Reviewed on: 14th August 2020

Reassurance with Nationwide

A reliable company with careful lending criteria which provides reassurance in your product (mortgage in my case) being right for you. They have a common sense approach which is very relatable in a sometimes confusing market in my opinion. Reviewed on: 12th July 2020

Easy to update mortgage deal online

Our mortgage deal was due to renew at the beginning of lockdown. I can not fault Nationwide’s online service. I was able to choose a new deal using their comparison tool via the banking app and renew there and then. Saved a lot of hassle at a stressful time. Reviewed on: 12th July 2020

slow and lose information

House sale almost fell through because Nationwide kept losing paperwork that I sent to them. Took 3 or 4 attempts to send things before they finally got them. I chose nationwide because at the time they were one of the only mortgage providers with whom you could apply online at a good rate. I ended up having to physically go into the bank for them to send my documents Reviewed on: 9th February 2020

Excellent customer service

We had our own dedicated mortgage consultant from start to finish who answered all of our questions fully. The whole application process was easy, transparent and stress free. Reviewed on: 4th February 2020

Common sense approach

Recently renewed our mortgage, extremely good service. Reviewed on: 31st January 2020

Top notch mortgage provider - excellent staff

Going with Nationwide for our first ever mortgage was totally stress and pain-free. They were there to help with face to face questions and the product we selected feels like a fair and decent way to have financed our house purchase. The app is very helpful to see where we are and I feel a sense of trust in them as a building society with a new local branch on hand if needed. Excellent! Reviewed on: 28th January 2020

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Mortgages
from Suffolk Building Society, formerly Ipswich Building Society 4.65 from 104 reviews
Mortgage
from The Co-operative Bank 1.62 from 11 reviews
Mortgages
from Aldermore 3.30 from 7 reviews

Want to see more from Nationwide?

Student Current Account
from Nationwide 5.00 from 5 reviews
Select Credit Card
from Nationwide 4.87 from 9 reviews
Regular Savings
from Nationwide 4.74 from 79 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub