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Nationwide: Mortgages reviews

4.37
Based on 185 reviews, last reviewed 15th Jul 2025
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
10%

Latest highest rating:

4

Mortage. Mortage. I had a mortage from Nationwide. It was good. i just wish the interest rates were lower. Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024
Ian G's avatar
Ian G

About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (185)

delayed my application

1
delayed my application because of small mistake, no alternatives plan Reviewed on: 23rd February 2022

Great customer service.

5
Really seem to know their stuff when helping move between products. Reviewed on: 18th February 2022

new mortgage for new house

4
got some great advice in branch, very friendly and focussed on what was best for me Reviewed on: 13th February 2022

Helping hand mortgage

5
Living in the south east, saving for a house deposit wasn't the issue. I had more than 10% of a house for my family. However, despite having an above average household income, we could never borrow enough for a modest family home and have been renting for 20years. The helping hand mortgage changed our lives and allowed us to borrow just a little bit extra to afford a 3bed home in our area. We now don't have to decide between renting forever or moving up north! Honestly life changing! Reviewed on: 12th February 2022

Easy peasy

5
Great experience. Great customer service. Good rates. We remortgaged with Nationwide and then changed our bank accounts over as we were so pleased with them. Reviewed on: 24th January 2022

Straightforward

5
Process is all very smooth, terms and conditions are clear and easy to understand. Reviewed on: 15th January 2022

Great customer service

5
Really friendly and helpful staff, easy to contact via the website. User friendly app. Reviewed on: 13th January 2022

Good service

5
I remortgage with nationwide and it was super quick and easy and they were able to do the whole thing even getting an answer with in 10 minutes Reviewed on: 12th January 2022

Best value mortgage on the market

3
5 year fixed rate mortgage gives peace of mind in the time of Brexit, Covid-19 and whatever comes next. Easy to make it lump same payments up to 10% of mortgage value every year and without penalty. Reviewed on: 11th January 2022

Brilliant!

5
A helpful mortgage lender, with current information always shared via post / e-mail or preferred choice. Reviewed on: 9th October 2021

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