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Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.53 (113 reviews)

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4.56

Based on 113 reviews, last reviewed 13th Jun 2025

75% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

22%

Latest highest rating:

5

It’s a really good bank, would always recommend to a... It’s a really good bank, would always recommend to anyone if they are switching banks Reviewed on: 13th June 2025

Latest lowest rating:

1

Shocking customer service from Nationwide I am not a Nationwide customer but I went into their branch in Marlborough after withdrawing some cash from their ATM outside the branch. My request w... Read more Reviewed on: 30th July 2024

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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexBasic reviews (113)

Review of the Nationwide, FlexBasic:

Really helpful

Really helpful when you lose your card, cancel it immediately and send a new one within a 2 or 3 days Reviewed on: 7th January 2019

It’s a really good bank, would always recommend to a...

It’s a really good bank, would always recommend to anyone if they are switching banks Reviewed on: 13th June 2025

Easy to use and very helpful.

Easy to use and very helpful. The banking app is great and I use this building society because they dint support Israel's holocaust. Reviewed on: 12th June 2025

Have been with Nationwide for a very long time, for...

Have been with Nationwide for a very long time, for at least a decade if not longer and have in the past used it as my main account, but have used Lloyds for the last 5 years as I am autistic and will often change things around with no explanation given as quite often I don't understand why I wanted to at all. I probably would go back to having the flexaccount back if and when I get a lot more money. Reviewed on: 12th June 2025

The staff are always very friendly and nice and you...

The staff are always very friendly and nice and you are never in danger of going over what you have to spend in your account. It feels very friendly and a nice place to do my banking. Reviewed on: 12th June 2025

A Bank That Truly Cares

outstanding service with a customer-first approach. Their competitive rates, reliable online banking, and helpful staff make banking seamless and stress-free. Whether managing everyday finances or planning for the future, Nationwide stands out for its trustworthiness and efficiency. Reviewed on: 2nd April 2025

Welcoming and convenient

Branch very welcoming and convenient opening times. Staff friendly and informative. Reviewed on: 2nd April 2025

I love that they give back to the people who are par...

I love that they give back to the people who are part of the Nationwide network. Reviewed on: 20th March 2025

No problems, costs nothing and very convenient.

No problems, costs nothing and very convenient. I'm proud to be part of Nationwide. Reviewed on: 13th March 2025

Basic only in title

I took out Flexbasic because I didn't want an overdraft as I'd had debt problems. It was the right decision, I have been able to be in control of my spending whilst still getting everything \i need from a current account. The mobile app and also the website are very easy to use and I can do everything I need to do from checking transactions, balances, transferring money to opening new products. I also like how Nationwide is run and that they do things differently. I vote in their AGM and feel like I'm getting a say. Reviewed on: 8th March 2025

Nationwide are very easy to use, very helpful, owned...

Nationwide are very easy to use, very helpful, owned by its members and they don't support genocide or weapons companies (to my knowledge) Reviewed on: 3rd March 2025

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