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Nationwide: FlexBasic reviews

4.56
Based on 113 reviews, last reviewed 13th Jun 2025
75% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
22%
See only 3 star reviews
1%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

It’s a really good bank, would always recommend to a... It’s a really good bank, would always recommend to anyone if they are switching banks Reviewed on: 13th June 2025
Oliver R's avatar
Oliver R

Latest lowest rating:

1

Shocking customer service from Nationwide I am not a Nationwide customer but I went into their branch in Marlborough after withdrawing some cash from their ATM outside the branch. My request w... Read more Reviewed on: 30th July 2024
susieandles@googlemail.com's avatar
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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexBasic reviews (113)

Review of the Nationwide, FlexBasic:

Really helpful

5
Really helpful when you lose your card, cancel it immediately and send a new one within a 2 or 3 days Reviewed on: 7th January 2019

It’s a really good bank, would always recommend to a...

5
It’s a really good bank, would always recommend to anyone if they are switching banks Reviewed on: 13th June 2025

Easy to use and very helpful.

5
Easy to use and very helpful. The banking app is great and I use this building society because they dint support Israel's holocaust. Reviewed on: 12th June 2025

Have been with Nationwide for a very long time, for...

5
Have been with Nationwide for a very long time, for at least a decade if not longer and have in the past used it as my main account, but have used Lloyds for the last 5 years as I am autistic and will often change things around with no explanation given as quite often I don't understand why I wanted to at all. I probably would go back to having the flexaccount back if and when I get a lot more money. Reviewed on: 12th June 2025

The staff are always very friendly and nice and you...

5
The staff are always very friendly and nice and you are never in danger of going over what you have to spend in your account. It feels very friendly and a nice place to do my banking. Reviewed on: 12th June 2025

A Bank That Truly Cares

5
outstanding service with a customer-first approach. Their competitive rates, reliable online banking, and helpful staff make banking seamless and stress-free. Whether managing everyday finances or planning for the future, Nationwide stands out for its trustworthiness and efficiency. Reviewed on: 2nd April 2025

Welcoming and convenient

5
Branch very welcoming and convenient opening times. Staff friendly and informative. Reviewed on: 2nd April 2025

I love that they give back to the people who are par...

5
I love that they give back to the people who are part of the Nationwide network. Reviewed on: 20th March 2025

No problems, costs nothing and very convenient.

5
No problems, costs nothing and very convenient. I'm proud to be part of Nationwide. Reviewed on: 13th March 2025

Basic only in title

5
I took out Flexbasic because I didn't want an overdraft as I'd had debt problems. It was the right decision, I have been able to be in control of my spending whilst still getting everything \i need from a current account. The mobile app and also the website are very easy to use and I can do everything I need to do from checking transactions, balances, transferring money to opening new products. I also like how Nationwide is run and that they do things differently. I vote in their AGM and feel like I'm getting a say. Reviewed on: 8th March 2025

Nationwide are very easy to use, very helpful, owned...

5
Nationwide are very easy to use, very helpful, owned by its members and they don't support genocide or weapons companies (to my knowledge) Reviewed on: 3rd March 2025

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