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Scratch & Patch: Pet insurance reviews

View other Scratch & Patch products
4.76
Based on 289 reviews, last reviewed 14th Oct 2025
80% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
9%
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1%
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1%
See only 1 star reviews
3%

Latest highest rating:

5

I made a claim and it was paid within days of submit... I made a claim and it was paid within days of submitting the claim - quick easy and efficient Reviewed on: 14th October 2025
kara belmont's avatar
kara belmont

Latest lowest rating:

2

Wasn’t easy to go through quote but did get enough i... Wasn’t easy to go through quote but did get enough info about the product. I would prefer a bit more coverage but I haven’t had to claim yet Reviewed on: 26th September 2025
Dean t's avatar
Dean t
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (289)

Great insurance provider, no hassle and quality service

5
Great insurance provider, no hassle and quality service Reviewed on: 29th August 2025
Roo's avatar
Roo

They are so user friendly

5
They are so user friendly and also seem to understand the relationship you have with your dog. They bring a sense of fun to insurance yet still offer the best value for money I can find Reviewed on: 28th August 2025
Anna F's avatar
Anna F

Easy and straight forward process from beginning to...

4
Easy and straight forward process from beginning to end. No surprise fees or extras. Reviewed on: 28th August 2025
Kate M's avatar
Kate M

Easy Peasy

5
The sign up procedure for this company was very easy. The website is clear and concise. I’ve not used the customer service or had to make a claim, so I couldn’t comment on an of those points. Reviewed on: 28th August 2025
Marie L's avatar
Marie L

Good quote, easy to apply online, everything you nee...

5
Good quote, easy to apply online, everything you need online if you need to claim. Reviewed on: 28th August 2025
Jackie D's avatar
Jackie D

Wonderful experience

5
I've had such a great experience with them so far and have recently moved another one of my cats over to them also! Reviewed on: 28th August 2025
Naomi's avatar
Naomi

Efficient on line insurance at a good price.

5
Efficient on line insurance at a good price. Reviewed on: 28th August 2025
Catherine's avatar
Catherine

I have an older dog and Scratcb and patch are the be...

5
I have an older dog and Scratcb and patch are the best value for money Reviewed on: 14th August 2025
Jane K's avatar
Jane K

Smooth process

5
I have only been with scratch and packs for seven months and my dog developed a little mole type lump on the back of his leg that turned out to be cancerous. He was at the vets at the mole was removed and all healed up and it was quite a smooth process.. Reviewed on: 7th August 2025
waynesullivan@me.com's avatar
[email protected]

brilliant

5
Brilliant service great value , easy to set up online Reviewed on: 5th August 2025
Arkid 's avatar
Arkid

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