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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14708 reviews)

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4.95

Based on 14,708 reviews, last reviewed 7th Sep 2025

96% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Supportive staff They were supportive and they took their time and explained everything to me. They gave me the opportunity to decide whether this was the best decisio... Read more Reviewed on: 7th September 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14708)

Review of the StepChange, Debt Management:

Very helpful

So far two months in finding helpful and way less worry. Thank you Reviewed on: 8th July 2020

Took burden off my head and now I am relaxed , can...

Took burden off my head and now I am relaxed , can sleep properly! Well recommended always there to help ,excellent customer service, professional and reliable. Reviewed on: 6th June 2025

easy and helpful in making a difference on getting r...

easy and helpful in making a difference on getting rid of my debt at a manageable pace Reviewed on: 6th June 2025

Very helpful in a very difficult time.

Very helpful in a very difficult time. Reviewed on: 6th June 2025

Lifesaver

Honest financial advice put you at ease and handle everything to help Reviewed on: 6th June 2025

From stress and hell. To survival

From stress and hell. My problems shrank and the weight on my shoulders eased. Thank god for step change now I'm in a better position.. I'm still skint but at least I'm trying to do the right thing rather than shoving my head into the sand. Reviewed on: 6th June 2025

Stepchange really helped me, like anyone with debt t...

Stepchange really helped me, like anyone with debt there is a lot of pressure, feeling that you have failed feel alone with this pressure, it took me some time to contact Stepchange but I am now so glad I did, if you find yourselves in this situation do not leave it to long to get the help you need. Reviewed on: 6th June 2025

Life changing steps with charity.

Life changing steps with charity. They are really good people - understand and no judge. Reviewed on: 6th June 2025

Debt advice

Contacted stepchange and they provided excellent advice and help. Reviewed on: 6th June 2025

They are such an empathetic team, they don’t hound y...

They are such an empathetic team, they don’t hound you, they are always there for support, I can honestly say I think step change may have saved my life Reviewed on: 6th June 2025

Helps massively with my money troubled

Helps massively with my money troubled Reviewed on: 6th June 2025

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