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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8359 reviews)

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4.81

Based on 8,359 reviews, last reviewed 30th Sep 2025

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

Good value and easy access to services

Good value and easy access to services Reviewed on: 8th April 2025

easy onboarding process. Great online toosl

easy onboarding process. easy to use, functionally rich IU. Reviewed on: 8th April 2025

Easy and no hassle.

Easy and no hassle. App is very good and no stress Reviewed on: 8th April 2025

Good service

Great service , good communication skills Reviewed on: 8th April 2025

Good easy banking

It was very easy to open a business account and their systems suit me very well. Reviewed on: 8th April 2025

Don't even bother considering Zempler, they're awful.

Absolutely awful, and nothing ever gets resolved first time, been with them 3 months, and had 4 complaints already, mainly because their Customer Service staff never listen, and if I'm honest, probably ain't even trained properly as basic stuff takes forever, plus they're not even there weekends at all, generally the time busy working people need them the most. And the fees, rip off! Keep offering me an overdraft, and charge me £50 for accepting their offer, with 55% APR! SCAM! Worst best I've ever used. Reviewed on: 8th April 2025

Great bank always helpful

Great bank always helpful, App is easy to use.customer service is very good have all ways had a good experience Reviewed on: 8th April 2025

Great bank for start-ups!

Zempler provided me with a really sleek and straightforward process to get my business account set up and their app is super easy to use day to day. Highly recommend! Reviewed on: 8th April 2025

Ok but need more than that they don’t help as mutch...

Ok but need more than that they don’t help as mutch I think Reviewed on: 8th April 2025

The customer service is really helpful.

The customer service is really helpful. Reviewed on: 8th April 2025

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