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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8359 reviews)

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4.81

Based on 8,359 reviews, last reviewed 30th Sep 2025

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

Zempler Bank provides high quality service to custom...

Zempler Bank provides high quality service to customers , staff are helpful do take good care of customer , for any account query get resolve quickly, It is even better for international business as we can make international transection directly. also Zempler offer good credit facility to help businesses grow.. Reviewed on: 8th April 2025

not the most competitive rates

A lot has changed since opening an account with them 5 years ago. Mainly the transfer rates have gone up which doesn’t set them as very competitive for small businesses Reviewed on: 8th April 2025

Great Bank.

Very straightforward to set up with them. Frequent communication keeping me informed about any changes. Reviewed on: 8th April 2025

Always good service if I need to speak to someone...

Always good service if I need to speak to someone Reviewed on: 8th April 2025

best service ever

my online banking was having a glitches they help me solve the problem sa.e day Reviewed on: 8th April 2025

The App is easy to use.

The App is easy to use. The customer service is excellent. Zempler make banking easier with being able to deposit cash at the post office. Reviewed on: 8th April 2025

Confidence in their operation, competitive charges a...

Confidence in their operation, competitive charges and easy to use Ap Reviewed on: 8th April 2025

I have 3 shops and I use Zempler bank and...

I have 3 shops and I use Zempler bank and it’s great Reviewed on: 8th April 2025

Effortless

It is so simple and convenient to use Reviewed on: 8th April 2025

Very straightforward and app is so easy to use.

Very straightforward and app is so easy to use. When in need of customer service respond quickly with issue dealt with and solution found Reviewed on: 8th April 2025

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