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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,355 reviews, last reviewed 19th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025
Tom's avatar
Tom

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Great small business bank

5
Easy for us to set up when we were first starting out. Easy app to use, customer service is great Since using we have opened another for our CIC Reviewed on: 9th February 2023

Fraud Alerts

3
I have had a number of clients have issues with making payments to my account due to main high street banks not recognising this bank as legit. I have been accused of things by clients whereas I like to take a complete professional approach which is difficult if clients think you are a fraudster! The best solution was a printed letter from the top but not enough to convince customers that this is legit. I won't be able to continue with this account if the problem does not stop. Otherwise I have found this bank easy, simple app, good customer service and great cash back deals! Reviewed on: 9th February 2023

Great bank, app so easy

5
I was a little sceptical at first as this is a less well known bank but I’ve had great service and support and the app is so easy to use. I’m really happy to be a customer. Reviewed on: 9th February 2023

Simple & Efficient

5
great app- easy to use facilities online Reviewed on: 9th February 2023

Sham scot Ltd

5
I have been with this bank for a period of two years there is credibility in dealing Reviewed on: 9th February 2023

Excellent service

5
Great bank to use, excellent customer support. Very informative Reviewed on: 9th February 2023

Easy to use, prompt service

5
Took only moments to set up. Easy to use, transfers in and out very fast. Reviewed on: 9th February 2023

Fab service nothing to complain about

5
Very easy to use and quick response. Can't fault it Reviewed on: 9th February 2023

Nice

5
It's so helpful and it's easy to use,so nice Reviewed on: 9th February 2023

Quarc1

5
I have been using this bank for a while now and find it to be user friendly and safe to use also the daily withdrawal amount is very good when you need quick cash Reviewed on: 9th February 2023

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