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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8359 reviews)

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4.80

Based on 8,359 reviews, last reviewed 30th Sep 2025

99% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

Cashplus

Good bank, non problem at all. Good costumer service. Reviewed on: 13th February 2022

Smooth banking experience

No frills no fuss banking, I use the app. Reviewed on: 13th February 2022

Excellent customer service

Had a great experience banking with cashplus and also overdraft facilitie Reviewed on: 13th February 2022

Easy to set up, excellent service

I was struggling to open a business bank account with a high street bank, even though I'd been a customer of theirs for over 30 years! Within 3 days of applying for an account with CashPlus, i had my account number and debit card. Any dealings I've had with customer services has been excellent and efficient. The security on the account is very thorough. I'm really happy with the easy of use with the account. Overall i'm really happy. Reviewed on: 13th February 2022

Absolutely horrendous service

The only reason I am stuck with them is that they were the one who opened the account straight away Reviewed on: 13th February 2022

TWENTY FIRST CENTURY BANKING AT LAST!

Having had numerous accounts over the years with one or other of the 'big six' Cash plus is such a refreshing and welcome change. They are wonderfully helpful should you need to contact them by phone but to be honest, this has been a seldom necesssity. The app is so user friendly with a simple, applied logic, even the least tech savvy of us would be able to navigate it. I have subsequently recommended them to friends and family who are also enjoying the app in both personal and business capacities. The only difficulty I have ever experienced was when I'd been paid with a cheque from HMRC, which I could not deposit as this is not a currently available service. Whilst I appreciate cheques are slowly becoming obsolete, it might be a nice addition to the services they offer? I am delighted to be able to write this review and look forward to seeing their continued expansion and success. Reviewed on: 13th February 2022

No Frills, No problems

As a simple no frills account its hard to beat. Most of my customers pay online or by card so I can keep track of who has paid. Reasonable charges, information about outages and planned maintenance. Not bombarded with ads or promotions or services I dont need. Simple but effective. Reviewed on: 13th February 2022

Cash Plus A Bank That Works For Me

Everything you need from a bank without the if, maybe and buts Reviewed on: 13th February 2022

very fast

more than happy Reviewed on: 13th February 2022

Absolutely amazing!!

I have a cash plus Business and a cash plus personal account and I can’t not recommend them any more the app is amazing simple to use and user friendly and the customer service is tops too. Reviewed on: 13th February 2022

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