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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8355 reviews)

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4.81

Based on 8,355 reviews, last reviewed 19th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Business banking

I wanted to set up a business bank account quickly and easily without having to make an appointment to have to go into branch. Reviewed on: 11th February 2022

A breath of fresh air

Its's so good being able to bank in my local post office and not have the extortionate fees traditional banks like to charge. Reviewed on: 11th February 2022

Easy to use, flexible business banking

I have had a very good experience using Cashplus for my business banking. It has been very user-friendly & easy to access the mobile phone app. Reviewed on: 11th February 2022

Job well done.Keep it up!

It made business banking simple and easy with Cashplus. I was able to open an account without a fuss. Thank you for helping those who have difficulty getting a business and personal account from High Street and traditional banks. Keep the job well done! Reviewed on: 11th February 2022

Worst experience ever, account blocked for no reason at 1st transaction and took more than 3 months to get it reactivated

Account blocked for no reason at first transaction, without any notice, provided all the information asked but never get any response until you call yourself, and customer service can't do anything and won't anyone on phone who can sort it out. Didn't receive one single email or message in 3 months. I will not recommend this bank to my worst enemy Reviewed on: 11th February 2022

Great no problems

very helpfully and easy to use great customer service Reviewed on: 11th February 2022

Just so easy to use

Have never had any issues with the app, its as simple as a few clicks to get whatever I need. Reviewed on: 11th February 2022

It's very good bank

With this bank account i feel very good and very safty i can send many very easy. Reviewed on: 11th February 2022

I would recommend but your charges are too prohibitive

I have enjoyed banking with you. There has been a lot of improvements, since you got your banking license. It is still taking a lot of time when it comes to faster payments. Secondly, since you became a bank, we were hoping for your charges to go down. Hopefully, as we grow together, there would be lots of positive changes to enhance our experiences of banking with you. Reviewed on: 11th February 2022

Very good service

Very good service , thank you for everything your service is amazing Reviewed on: 11th February 2022

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