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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,359 reviews, last reviewed 30th Sep 2025
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025
Nagarajah V's avatar
Nagarajah V

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025
StuartM's avatar
StuartM

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

Just so easy to use

5
Have never had any issues with the app, its as simple as a few clicks to get whatever I need. Reviewed on: 11th February 2022

It's very good bank

5
With this bank account i feel very good and very safty i can send many very easy. Reviewed on: 11th February 2022

I would recommend but your charges are too prohibitive

3
I have enjoyed banking with you. There has been a lot of improvements, since you got your banking license. It is still taking a lot of time when it comes to faster payments. Secondly, since you became a bank, we were hoping for your charges to go down. Hopefully, as we grow together, there would be lots of positive changes to enhance our experiences of banking with you. Reviewed on: 11th February 2022

Very good service

5
Very good service , thank you for everything your service is amazing Reviewed on: 11th February 2022

Super fast, trust worthy and no nonsense

5
I had a really good experience with them, everyone i spoke to was very good and helpful. A really good bank for me :) Reviewed on: 11th February 2022

I FINALLY FOUND A BANK THAT ACTUALLY MEETS THE NEEDS OF MY BUSSINESS

5
I SET UP MY BUSINESS ACCOUNT IN MINUTES , APP EASY TO USE, I WAS EVEN ABLE TO OPEN EUR ACCOUNT TOO GREAT 24/7 CUSTOMER SERVICE , LOADS OF INCENTIVES AND OPPORTUNTIES TO GROW MY BUSINESS. THE BEST THING IS THERE ARE NO MONTHLY FEES.!!! Reviewed on: 11th February 2022

Great customer service

5
Any queries i have had were dealt with swiftly, customer service friendly Reviewed on: 11th February 2022

Never let me down

5
I love it I request to the people open the bank account in cash plus you never be disappointed Thanks cash plus team Reviewed on: 11th February 2022

Great service

5
Easy set up. Good customer service. No problems experienced Reviewed on: 11th February 2022

No hassle

5
Good service, quick turnaround. Easy to speak to someone. Wish cheque cashing could be added as a function though Reviewed on: 11th February 2022

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