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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,359 reviews, last reviewed 30th Sep 2025
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025
Nagarajah V's avatar
Nagarajah V

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025
StuartM's avatar
StuartM

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

Cashplus was easy to setup and is easy to use!

5
I was referred by my Father who also uses Cashplus for his business, really easy to set up and use, it's safe and secure and the support is there. Not sure what else you need in a bank. Reviewed on: 11th February 2022

For an in/out Banking facility we cannot imagine a better provider.

4
Speedily processed the new account opening but was then frustratingly slow processing incoming credits - then we appeared to get to know each other and processing became smooth and reliable, Also had a problem when a new Customer tried to set up a payment to us but over the last 8 months however APS Financial Ltd/Cashplus has greatly improved automatic recognition by other Banks. For an in/out Banking facility we cannot imagine a better provider. We will be interested to see how much more will be offered - making payments to our overseas suppliers perhaps? Reviewed on: 11th February 2022

Excellent business bank with great customer service

5
We were a new startup business with no history and we were looking for an online bank that would help us get up and running and that are adaptable as our business grows. We found the ideal bank - Cashplus. The service is fantastic, and it gives us comfort as a business to be with Cashplus. - would definately recommend them Reviewed on: 11th February 2022

Bliss Cottage Cafe .

4
The company is really good I am absolutely pleased and satisfied with everything that the company has to offer for a business account point of view absolutely brilliant thank you so much for all the stuff then everybody that spoken to and I look forward to keep banging with you for the foreseeable future thank you very much and I hope this review helps with you winning the best business business account company going because it's absolutely amazing thank you so much Reviewed on: 11th February 2022

Syed shah

5
One fo the best bank in the uk and good service Reviewed on: 11th February 2022

Excellent and easy to use

5
Having tried a range of other online banks, Starling, Tide and Anna I have to say that Cashplus has provided the best and smoothest service for my business. It was easy and secure to set up, I can utilise most traditional services either through the app or at a Post Office. Reviewed on: 11th February 2022

Easy Banking

5
I found it quick and easy to open my business account. Real people were on hand to discuss my requirements and guide me through how Cashflow works. I receive regular updates about the bank's own journey and offers of help and advice should I need it. Reviewed on: 11th February 2022

Great experience

5
I have been more than happy banking with Cashplus, I have never had any problems. Navigating online is simple and straightforward. Customer service is very helpful and I feel like a valued customer. Reviewed on: 11th February 2022

Excellent support

5
As new small business, great support from start thank you Reviewed on: 11th February 2022

Fast efficient and charged extremely low

5
Opened a business account years before Cashplus became a bank. Fast and efficient service all the time Reviewed on: 11th February 2022

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