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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Easy, quick and safe.

Loan was accepted within minutes and the money was delivered promptly. Customer services over the phone were friendly when I attempted to ammend my payment date. Would recommend. Reviewed on: 2nd June 2017

Value

Simple,easy,fast&fair Hassle free loan. Reviewed on: 2nd June 2017

used time and time again

Excellent service.I have used these on a number of times without fault.100% recommended. Reviewed on: 2nd June 2017

Outstanding

Applied online , easy application, offering best rates, decision immediate, money oaid into account within time given When Spoke to customer services they were polite , dealt with request there and then, helpful. I would rate Zopa as outstanding. Reviewed on: 2nd June 2017

Easy and efficient application, fast decission, easy to understand T&C's, aver all a great experience

Needed a liitle bost for a heating boiler that packed up last winter whenwe had limited funds available, looked at backs and CC to see if that would be an option fornd ZOPA and the rates were competitive so gave it a try. now had several easy to manage short term loans, recommende3d. Reviewed on: 2nd June 2017

Zopa keeps me up to date with all the offer..

I am really pleased with the Zopa.They allow me to borrow approx £10.000 on a very low rate. None of the banks will offer me such a good APR .. Thank you very much Reviewed on: 2nd June 2017

Excellent website and customer service.

Quick and easy steps to apply for a loan. And excellent customer service. Reviewed on: 2nd June 2017

Fantastic Service

Zopa loans offer quick decisions with a straightforward application process! Fantastic customer service, offering piece of mind and great rates for customers. Reviewed on: 2nd June 2017

Excellent

An excellent team and lending without too many documents Reviewed on: 2nd June 2017

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