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Zopa: Personal loan reviews

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4.94
Based on 65,248 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025
Mark W's avatar
Mark W

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Excellent service

5
I was able to get a loan at a fantastic rate at the time (their lowest available at the time) , was accepted immediately and then also referred my husband to them who had been offered 18% loan from his high street bank , managed to also get him immediately accepted by Zopa at their lowest rate as well , have saved £1000's in interest payments Reviewed on: 1st June 2017
Robert Fensome-Kemp's avatar
Robert Fensome-Kemp

Excellent!

5
Quick to apply. Easy on line application. Quick response. Excellent customer service. Couldn't ask for anything better! Reviewed on: 1st June 2017
Tracey fisher's avatar
Tracey fisher

Excellent

5
Easy application decision in minutes. Great communication and a very swift stress free service. Reviewed on: 1st June 2017
Kevin 's avatar
Kevin

Excellent

5
Brilliant customer service quick abd effiecent 5 Reviewed on: 1st June 2017
Emma Wright's avatar
Emma Wright

Quick approval and great rates calculator

5
I took out a loan with zopa a little over a month ago and am very happy with the customer service I have received. Staff were knowledgeable and helpful and the website provided lots of great information about re payment and rates available to me. Thanks! Reviewed on: 1st June 2017
Lauren Ellis's avatar
Lauren Ellis

Fast availability of funds

5
Funds were transfered in my account within 24 hrs Reviewed on: 1st June 2017
Larisa's avatar
Larisa

Great service, great rates!

5
Needed a loan for a new car and zopa had the best interest rates for what I was wanting. Very smooth process and loan arrived in my account on time. Reviewed on: 1st June 2017
Andrew Cargill's avatar
Andrew Cargill

Good and friendly service!

5
Had a quick decision and transfer into my account. With no problem and no waste of time. Reviewed on: 1st June 2017
Pawel Janik's avatar
Pawel Janik

Fantastic service!!!

5
Quick and easy decision, very good rates! Zoopla allowed me to save on my loans. Reviewed on: 1st June 2017
Pawel Janik's avatar
Pawel Janik

This company is the best!!!

5
I recommend for everyone choose this company who need some help for money Reviewed on: 1st June 2017
Viktoras's avatar
Viktoras

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