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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
81% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65247)

Flexible and honest

5
The best loan experience I have had Reviewed on: 30th May 2017

Easy and honest loan

5
So many companies seem to advertise a low rate and then offer a much higher one once you have applied. With Zopa this was not the case. Very easy and quick. Highly recommended. Reviewed on: 30th May 2017

Quick and easy, thumbs up all round

5
Great service and quick decision. Easy to manage account online with brilliant rates. Reviewed on: 30th May 2017

Great fast experience

5
Very easy to use website and money was transferred into my account quickly. Reviewed on: 30th May 2017

Easy to understand and hassle free

5
First time I've had a personal loan. .from researching to accepting loan offer was not at all stressful . Very simple to understand application .staff were really helpful.had no hesitation to accept loan .will definitely use again if rates are good. Reviewed on: 30th May 2017

Seamless

5
I needed a consolidating loan & after searching many companies online I came across Zopa, they made it so easy & once accepted the transaction was fast & seamless. Choose Zopa, It's where the smart money is people so it's a big recommend from me. Reviewed on: 30th May 2017

Best Loan around

5
Zopa offered me a great loan at a low interest rate. Highly recommended indeed! Reviewed on: 30th May 2017

well done

5
Good quick no nonsense quote. So easy to arrange and I thought fair price for loan Reviewed on: 30th May 2017

Brilliant!

5
Great company, no fuss, money arrived quickly, good interest rate, overall very happy! Reviewed on: 30th May 2017

Brilliant service

5
I found Zopa loans to be exceptionally easy to deal with, I was lucky to be able to pay off my loan early while doing this I found the customer service advisor to be amazingly helpful. Instead of charging extra to payearly they amended the amount of interest I owed and charged me considerably less than I had expected. Brilliant I would use again and highly recommend Reviewed on: 30th May 2017

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