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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1310 reviews)

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3.65

Based on 1,310 reviews, last reviewed 3rd Oct 2025

90% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1310)

Review of the HSBC, Bank account:

Great

Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

Fantastic Branch

Great customer service , never had an issue with my account , good offers and loyalties. Reviewed on: 8th February 2020

HSBC, BANK

The, staff, are, so, friendly, and, helpfull Reviewed on: 8th February 2020

Good service, nothing wonderful

My current account is with HSBC. I appreciate their online banking app which works really well for me and has great functionality. I wish they did more deals for their loyal customers, but overall I'm satisfied. Reviewed on: 7th February 2020

Excellent

Excellent service from the best bank in the world ! Reviewed on: 7th February 2020

Perfect bank for every human being on earth

HSBC Bank PLC is one of the best bank which you can chose to get best services and prompt response. Reviewed on: 7th February 2020

Fire

Never been disappointed with hsbc, the staff is allways keen to help and transform your questions into answers Reviewed on: 7th February 2020

No customer service

You walk into a branch and unless you have a paid account you don’t exist to the “assistants” Reviewed on: 6th February 2020

Best service ever!

Everything is on the high level, good services, fastest money transfer, lovely online banking app and great costumer support ! Reviewed on: 6th February 2020

Best out there

Been with them for over 5 years, always spot on everything Reviewed on: 4th February 2020

Ok but could be better

Switched from barclays for the cash reward. Was happy with the process and incentive but things like the HSBC app could be a lot better. Reviewed on: 4th February 2020

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