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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1310 reviews)

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3.65

Based on 1,310 reviews, last reviewed 3rd Oct 2025

90% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1310)

Needs to be more face to face

Everything is done using machines in this bank. If you want to discuss you're problem there's always a really long wait. Reviewed on: 9th February 2020

Helpful, easy to use

I have had two bank accounts with HSBC and at all times I have found them really helpful when I needed it, their online banking is easy to use and I have never had any issues with them. Reviewed on: 9th February 2020

Premier helpful

premier banking is good given ability to talk quickly to a useful person on phone to solve your problem, interest rates poor but service good Reviewed on: 9th February 2020

Excellent service

Always helpful, always supportive - all you need in a bank. Reviewed on: 9th February 2020

Been with them for nearly 30 Years

Overall has been good , happy with their services Reviewed on: 9th February 2020

so so

- really don't appreciate closing down all the branches, taking taxpayers money to save it, then sticking two fingers up at the country and bragging about relocating to Honk Kong or Wuhan. Maybe the directors should be relocated there now? Reviewed on: 8th February 2020

No Loyalty Bonuses

They don’t seem to offer any loyalty bonuses. You only get special deals if you are a new customer. Reviewed on: 8th February 2020

All good

Good easy to use app. Easy to set up new apayees and transfer money. Current account switch bonus even better Reviewed on: 8th February 2020

Easy web and app access

Banks are very similar in what they offer. What sets them apart for me is the ease of use and access to my accounts. Really straightforward accedss both via their web pages and their app. Very easy to do things, can't remember the last time I had to call or find a branch. Reviewed on: 8th February 2020

BEST IN THE WORLD

HSBC changed the way I knew banking. They're the best in the whole world, not only Britain. Reviewed on: 8th February 2020

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