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HSBC: Bank account reviews

3.67
Based on 1,306 reviews, last reviewed 31st Jul 2025
81% decrease in 5 star reviews
in the past 90 days
43% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
6%
See only 1 star reviews
15%

Latest highest rating:

4

I feel my money is secure with HSBC with the use of... I feel my money is secure with HSBC with the use of biometrics - I particularly like the new app that has just been released. The layout is improved ... Read more Reviewed on: 5th July 2025
Andrew Tait's avatar
Andrew Tait

Latest lowest rating:

1

DO NOT DEAL WITH THESE PEOPLE. DO NOT DEAL WITH THESE PEOPLE. Absolutely USELESS the lot of them. Complete TIME WASTERS. I had a HSBC creditcard i paid off about 15/20 years ago, ap... Read more Reviewed on: 31st July 2025
Clint Dogg's avatar
Clint Dogg

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1306)

Been with them for nearly 30 Years

5
Overall has been good , happy with their services Reviewed on: 9th February 2020

so so

1
- really don't appreciate closing down all the branches, taking taxpayers money to save it, then sticking two fingers up at the country and bragging about relocating to Honk Kong or Wuhan. Maybe the directors should be relocated there now? Reviewed on: 8th February 2020

No Loyalty Bonuses

3
They don’t seem to offer any loyalty bonuses. You only get special deals if you are a new customer. Reviewed on: 8th February 2020

All good

5
Good easy to use app. Easy to set up new apayees and transfer money. Current account switch bonus even better Reviewed on: 8th February 2020

Easy web and app access

4
Banks are very similar in what they offer. What sets them apart for me is the ease of use and access to my accounts. Really straightforward accedss both via their web pages and their app. Very easy to do things, can't remember the last time I had to call or find a branch. Reviewed on: 8th February 2020

BEST IN THE WORLD

5
HSBC changed the way I knew banking. They're the best in the whole world, not only Britain. Reviewed on: 8th February 2020

No problem

4
Never had any problems and they have always been very helpful Reviewed on: 8th February 2020

Fantastic Branch

5
Great customer service , never had an issue with my account , good offers and loyalties. Reviewed on: 8th February 2020

HSBC, BANK

5
The, staff, are, so, friendly, and, helpfull Reviewed on: 8th February 2020

Good service, nothing wonderful

4
My current account is with HSBC. I appreciate their online banking app which works really well for me and has great functionality. I wish they did more deals for their loyal customers, but overall I'm satisfied. Reviewed on: 7th February 2020

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