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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1306 reviews)

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3.67

Based on 1,306 reviews, last reviewed 31st Jul 2025

81% decrease in 5 star reviews

in the past 90 days

43% decrease in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

I feel my money is secure with HSBC with the use of... I feel my money is secure with HSBC with the use of biometrics - I particularly like the new app that has just been released. The layout is improved ... Read more Reviewed on: 5th July 2025

Latest lowest rating:

1

DO NOT DEAL WITH THESE PEOPLE. DO NOT DEAL WITH THESE PEOPLE. Absolutely USELESS the lot of them. Complete TIME WASTERS. I had a HSBC creditcard i paid off about 15/20 years ago, ap... Read more Reviewed on: 31st July 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1306)

Excellent

Excellent service from the best bank in the world ! Reviewed on: 7th February 2020

Perfect bank for every human being on earth

HSBC Bank PLC is one of the best bank which you can chose to get best services and prompt response. Reviewed on: 7th February 2020

Fire

Never been disappointed with hsbc, the staff is allways keen to help and transform your questions into answers Reviewed on: 7th February 2020

No customer service

You walk into a branch and unless you have a paid account you don’t exist to the “assistants” Reviewed on: 6th February 2020

Best service ever!

Everything is on the high level, good services, fastest money transfer, lovely online banking app and great costumer support ! Reviewed on: 6th February 2020

Best out there

Been with them for over 5 years, always spot on everything Reviewed on: 4th February 2020

Ok but could be better

Switched from barclays for the cash reward. Was happy with the process and incentive but things like the HSBC app could be a lot better. Reviewed on: 4th February 2020

No help for budgeting money

I feel HSBC a large global company, why they can’t invest in software which could assist customers with a visual chart what is spent on bills, shopping, clothing and going out so you limit spend and start saving to invest. Reviewed on: 3rd February 2020

Account apps

Great account and apps - the app is fab as it checks incomings and outgoings. Reviewed on: 3rd February 2020

Always first class

only ever encountered one issue with poor knowledge of customer services and i was sent flowers and a £20 credit Reviewed on: 3rd February 2020

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