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HSBC: Bank account reviews

View other HSBC products
3.65
Based on 1,310 reviews, last reviewed 3rd Oct 2025
90% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025
D. Joyce's avatar
D. Joyce

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025
Laura Bennett's avatar
Laura Bennett
Read all reviews See your review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1310)

Review of the HSBC, Bank account:

Great

5
Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023
Will Wilding-Taylor's avatar
Will Wilding-Taylor

No help for budgeting money

2
I feel HSBC a large global company, why they can’t invest in software which could assist customers with a visual chart what is spent on bills, shopping, clothing and going out so you limit spend and start saving to invest. Reviewed on: 3rd February 2020
Jess Ellis's avatar
Jess Ellis

Account apps

4
Great account and apps - the app is fab as it checks incomings and outgoings. Reviewed on: 3rd February 2020
Rdrummond's avatar
Rdrummond

Always first class

5
only ever encountered one issue with poor knowledge of customer services and i was sent flowers and a £20 credit Reviewed on: 3rd February 2020
supreameno1's avatar
supreameno1

Five star service

5
I opened a graduate bank account with HSBC and the experience has surpassed my expectations. I moved from another bank which I wasn't too happy with due to the quality of service I was receiving. Everything at HSBC was explained to me in a fantastic way which has helped me to effectively save and manage my money. Staff have always been very helpful and taken the time to really make me feel like they had my best interests at heart. Would recommend! Reviewed on: 3rd February 2020
murphy_becca's avatar
murphy_becca

Overdraft expensive

2
Would like more help with clearing overdraft due to new rules but not offered me assistance. Reviewed on: 2nd February 2020
Claire Julian's avatar
Claire Julian

Great bank

5
Very good update products with great customer service. Reviewed on: 29th January 2020
Me's avatar
Me

Helped me

4
Anytime I have a query or issue they always seem to resolve it with no issue and promptly. Been a customer for a long time and will remain to Reviewed on: 29th January 2020
Ben Townsend's avatar
Ben Townsend

Great

5
Great customer experience, quality of services, products and support Reviewed on: 29th January 2020
CM's avatar
CM

No problems

3
Straight forward No complecations. security worthy. Reviewed on: 28th January 2020
JACQUI RODNEY's avatar
JACQUI RODNEY

Really great improvements to the app, loving the new insight messages on spending patterns in the home page

5
Really great improvements to the app, loving the new insight messages on spending patterns in the home page Reviewed on: 28th January 2020
John Cameron's avatar
John Cameron

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