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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.93 (138 reviews)

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4.95

Based on 138 reviews, last reviewed 7th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

1 star

Latest highest rating:

5

..Highly recommend I was very pleased with customer service and received mortgage offer I needed. Reviewed on: 7th September 2025

Latest lowest rating:

2

impatient broker The broker wasn't even interested in speaking to me after i said i was also chatting to other brokers. In this current financial climate, how does it ... Read more Reviewed on: 11th July 2023

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About this product

Melton Building Society Independent Mortgage Advice reviews (138)

Review of the Melton Building Society, Independent Mortgage Advice:

Angela Jones 5*!

Angela Jones 5*!!! I'm a first time buyer so I needed some hand holding, Angela was absolutely fantastic. We had issues with our solicitors and estate agent but Angela was our knight in shining armour. She couldn't have done any more for us, would recommend Angela and I'd definitely use her expertise again! Reviewed on: 8th May 2025

Reply from Melton Building Society Great to hear, thanks Jack! Response date: 5th August 2025

I would highly recommend this company

My remortgage adviser who is Angela was very polite, professional and always at hand for any questions, help and advice. If it was possible I would award her six stars. Reviewed on: 21st August 2024

Reply from Melton Building Society Thanks for the great feedback Nick! Response date: 28th August 2024

Angela Jones Mortage Process Review 5*

Had an excellent process with Angela Jones from Melton Portage Solutions. I am a first time buyer and she explained through all the different terms, and showed me different offers available with multiple factors and offered excellent advice as to which would benefit me in the long term. Kept me updated via phone and email- would highly recommend! Reviewed on: 19th August 2024

Reply from Melton Building Society Great feedback, thanks Ben! Response date: 20th August 2024

Can't fault the service provided

I can't fault the service provided to me while applying for my first mortgage. From start to finish I was handled by the same advisor which helped me have an easy point of contact for any questions I had. At each stage I was well informed on what I needed to do and what would be happening next and felt that any decision that I needed to make I was properly advised as to what was best for me and my situation. I felt fully in control of any decisions and wasn't pressured into anything that I didn't need. Any questions I had were well explained and anything that they were unsure on they would look into and get back to me. They were able to source the most suitable mortgage as well as help me find a solicitor and set me up with income protection that was built around what benefits I already had to keep my monthly costs down but keeping me fully protected should anything happen. Big thank you to Laura for the all the work she did. Reviewed on: 11th July 2024

Reply from Melton Building Society Delighted to hear such great feedback, thanks Michael! Response date: 23rd July 2024

Angela Jones

Angela Jones was diligent, considerate, hard working and clearly an expert. Reviewed on: 2nd July 2024

Reply from Melton Building Society Great feedback, thanks Alan! Response date: 23rd July 2024

Excellent service and support.

Angela, our broker has kept in touch, she explained and supported us in our mortgage application at every stage. We would have been lost without her. She has been excellent. Reviewed on: 1st July 2024

Reply from Melton Building Society Delighted to hear this, thanks JJ! Response date: 23rd July 2024

Angela was fantastic during my mortgage application,...

Angela was fantastic during my mortgage application, taking the time to explain in detail all the query's I had. Each stage of the application was completed in a very timely manner, and I was informed regularly with updates throughout. I would recommend this friendly service to all looking for the best mortgage deals for your circumstances. Reviewed on: 20th June 2024

Reply from Melton Building Society Great to hear - thanks Reece! Response date: 21st June 2024

Stellar Service from Melton Mortgage Solutions

My experience with Melton Mortgage Solutions, particularly with Laura, was exceptional. Laura's expertise and communication skills made the entire process smooth and stress-free. She kept me informed at every stage and addressed all my concerns promptly. I highly recommend Melton Mortgage Solutions, especially if you want personalized service and a hassle-free experience. Reviewed on: 13th June 2024

Reply from Melton Building Society Amazing feedback, thanks Frantisek Response date: 14th June 2024

As a first time buyer

As a first time buyer I thought it would be hard to understand the process. My Broker Angela Jones was a great help and would recommend her to anyone. Reviewed on: 9th May 2024

Reply from Melton Building Society So glad we could simplify the process for you. Thanks Joe! Response date: 10th May 2024

Adviser review

My advisor has always been available to get in touch with and has been very helpful in getting things done. Including being honest and letting me know my property would need more saving. Reviewed on: 23rd April 2024

Knowledgeable adviser.

Knowledgeable adviser. really pleasant experience. Went above and beyond. Made contact when promised. Highly recommended Reviewed on: 15th April 2024

Reply from Melton Building Society Great to hear, thanks Paul Response date: 16th April 2024

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