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Nationwide: Mortgages reviews

Name: Mortgages
Rating: 4.28 (198 reviews)

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4.28

Based on 198 reviews, last reviewed 5th Jul 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

73%

11%

10%

Latest highest rating:

5

Nationwide mortgage was very easy to set up. Nationwide mortgage was very easy to set up. The steps were clearly defined and the process was quick. Mortgage rates are always competitive too. I wo... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

My dealings with Nationwide were very disappointing My dealings with Nationwide were disappointing and they offered poor value with what I felt were rather uninterested bank (building society) represent... Read more Reviewed on: 5th July 2026

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About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (198)

Nationwide 2 year fixed rate mortgage

Could of done better by not asking for documents that were already submitted twice, notes left on system were not read so agents kept on asking for the same documentation. Slowed down application Reviewed on: 7th November 2017

Great rates and good online.

I took a Nationwide mortgage on the recommendation of a financial adviser. Twice. I cannot fault them, and when the account automatically linked with my online banking it seemed hard to fault. To date I've not had to contact Nationwide directly about my Mortgage, but they've always been top-notch for general banking, so can't see why a Mortgage would be any different. Reviewed on: 1st July 2017

Like a local company

Have been with nationwide for years for our mortgage and their rate has always remained competitive. They offer a nice mix of online service but you can pop in for more information depth queries. They look after their existing customers well. Reviewed on: 29th June 2017

Such an abysmal experience

The customer service has just been appalling. Very lax with security and data protection. Horrible follow up and unreasonably high ERCs Reviewed on: 29th June 2017

That extra mile

Was overall a really smooth and simple process for setting up my mortgage funds were there on time and also the day I got the keys I had a delivery of a gift box which was very nice and came in handy. Thanks Reviewed on: 23rd June 2017

I am voting for them for the second year

They gave me a hassle-free experience when taking out my first mortgage, allow me to overpay, have great customer service whenever I contact them and they resolve the issues easily. The cashback and loyalty bonus and new home welcome pack all added to me satisfaction. Reviewed on: 21st June 2017

Great service, even greater price!

One of the cheapest fixed rates we found. Service, was friendly and quick. Really happy with everything! Reviewed on: 11th June 2017

Excellent Mortgage provider

Well informed, easy to understand the product details and competitive rates. Customer services always delivers. Reviewed on: 30th May 2017

Solid

Got a great deal on our mortgage. Reviewed on: 1st May 2017

fixed rate mortgage

cash back, no fees, fixed rate, perfect mortgage for us. Reviewed on: 3rd April 2017

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