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Nationwide: Mortgages reviews

4.38
Based on 185 reviews, last reviewed 15th Jul 2025
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
11%
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5%
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1%
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10%

Latest highest rating:

4

Mortage. Mortage. I had a mortage from Nationwide. It was good. i just wish the interest rates were lower. Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024
Ian G's avatar
Ian G

About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (185)

New Mortgage

5
The staff were so helpful and gave us all the options available to us for our mortgage. We chose the best one and are very happy with the service from the Nationwide Reviewed on: 25th December 2017

Never any problems

5
Easy to deal with, easy to manage online and never any problems dealing with Nationwide. Friendly and helpful staff in branches and useful secure communications online mean I'd not hesitate to recommend this. Reviewed on: 12th December 2017

Good service and rates

5
Good, efficient service from Nationwide. The process for applying for the mortgage was easy with various rates on offer. Reviewed on: 26th November 2017

excellent service

5
Can't praise Nationwide enough for their mortgage offer they made us. Reviewed on: 17th November 2017

Responsible lending, Truly

5
After applying for a new mortgage to move home my wife and I felt that we would have no problems with both having excellent credit scores. Nationwide actually surprised us by not just handing money out straight away. There was a number of questions they asked that made us evaluate all of our spending. The mortgage was agreed but how we look at our spending has changed. Thank you. Reviewed on: 16th November 2017

easy to set up fleixble

5
Very easy to set up, very friendly staff, lots of flexible options Reviewed on: 15th November 2017

Helpful and great knowledge

5
Arranging a mortgage was very straight forward with the in branch mortgage advisor. His knowledge was very good and I also like the app details of the mortgage rates, layout, and current balance. Reviewed on: 8th November 2017

Nationwide 2 year fixed rate mortgage

3
Could of done better by not asking for documents that were already submitted twice, notes left on system were not read so agents kept on asking for the same documentation. Slowed down application Reviewed on: 7th November 2017

Great rates and good online.

4
I took a Nationwide mortgage on the recommendation of a financial adviser. Twice. I cannot fault them, and when the account automatically linked with my online banking it seemed hard to fault. To date I've not had to contact Nationwide directly about my Mortgage, but they've always been top-notch for general banking, so can't see why a Mortgage would be any different. Reviewed on: 1st July 2017

Like a local company

5
Have been with nationwide for years for our mortgage and their rate has always remained competitive. They offer a nice mix of online service but you can pop in for more information depth queries. They look after their existing customers well. Reviewed on: 29th June 2017

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