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Nationwide: Mortgages reviews

View other Nationwide products
4.28
Based on 198 reviews, last reviewed 5th Jul 2026
89% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
11%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
10%

Latest highest rating:

5

Nationwide mortgage was very easy to set up. Nationwide mortgage was very easy to set up. The steps were clearly defined and the process was quick. Mortgage rates are always competitive too. I wo... Read more Reviewed on: 16th April 2026
Bmon16's avatar
Bmon16

Latest lowest rating:

1

My dealings with Nationwide were very disappointing My dealings with Nationwide were disappointing and they offered poor value with what I felt were rather uninterested bank (building society) represent... Read more Reviewed on: 5th July 2026
John de Vence's avatar
John de Vence
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About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (198)

Friendly customer service

5
Friendly and professional service, really helpful staff. Reviewed on: 10th November 2018
Anonymous's avatar
Anonymous

Clear and helpful service

5
We renewed multiple fixed rate mortgages with nationwide. We found their service very professional and helpful, and we were very pleased with the competitive rate we were offered. Reviewed on: 9th November 2018
Chris Street's avatar
Chris Street

First class customer service

5
I have had a mortgage with Nationwide for around 7 years, and wanted to remortgage. I was offered a good deal with another provider (via my employer) but I thought I would just double check what Nationwide could offer - and they bettered it. I highly recommend Nationwide for not only saving money, but first class customer service. Reviewed on: 9th November 2018
Kimberley's avatar
Kimberley

Very satisfying

5
I'm very happy with my morgage. Reviewed on: 8th November 2018
Stephen Barton 's avatar
Stephen Barton

Brilliant service

5
We live in a fairly rural area so we did a video conference call for our mortgage. It was simple and painfree! The mortgage advisor answered all of our questions and clearly explained everything. I would recommend Nationwide to everybody! Reviewed on: 8th November 2018
KM's avatar
KM

Best Mortgage Provider

5
Never had a problem from the initial set up to taking out life insurance and changing our rate. Reviewed on: 8th November 2018
Santapod's avatar
Santapod

Good mortgage

4
Updated to a competitive rate for the next two years and with a cash bonus. Reviewed on: 8th November 2018
MarkT's avatar
MarkT

Excellent

5
Easy process from start to finish. Great mortgage advisor, easy to understand info given. App is brilliant for checking account. Recommend. Reviewed on: 8th November 2018
Rebecca7's avatar
Rebecca7

They let me down twice.

1
Wasting time. They declined my application without any reason and did not notify me. Reviewed on: 7th November 2018
Andras's avatar
Andras

They let me down twice.

1
They diclined without any reason and they did not notify me about it. Wasting time with them. Unreliable bank. Reviewed on: 7th November 2018
Andras's avatar
Andras

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