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Nationwide: Mortgages reviews

4.55
Based on 197 reviews, last reviewed 17th Apr 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
11%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
10%

Latest highest rating:

5

Nationwide mortgage was very easy to set up. Nationwide mortgage was very easy to set up. The steps were clearly defined and the process was quick. Mortgage rates are always competitive too. I wo... Read more Reviewed on: 16th April 2026
Bmon16's avatar
Bmon16

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024
Ian G's avatar
Ian G

About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (197)

Clear and helpful service

5
We renewed multiple fixed rate mortgages with nationwide. We found their service very professional and helpful, and we were very pleased with the competitive rate we were offered. Reviewed on: 9th November 2018

First class customer service

5
I have had a mortgage with Nationwide for around 7 years, and wanted to remortgage. I was offered a good deal with another provider (via my employer) but I thought I would just double check what Nationwide could offer - and they bettered it. I highly recommend Nationwide for not only saving money, but first class customer service. Reviewed on: 9th November 2018

Very satisfying

5
I'm very happy with my morgage. Reviewed on: 8th November 2018

Brilliant service

5
We live in a fairly rural area so we did a video conference call for our mortgage. It was simple and painfree! The mortgage advisor answered all of our questions and clearly explained everything. I would recommend Nationwide to everybody! Reviewed on: 8th November 2018

Best Mortgage Provider

5
Never had a problem from the initial set up to taking out life insurance and changing our rate. Reviewed on: 8th November 2018

Good mortgage

4
Updated to a competitive rate for the next two years and with a cash bonus. Reviewed on: 8th November 2018

Excellent

5
Easy process from start to finish. Great mortgage advisor, easy to understand info given. App is brilliant for checking account. Recommend. Reviewed on: 8th November 2018

They let me down twice.

1
Wasting time. They declined my application without any reason and did not notify me. Reviewed on: 7th November 2018

They let me down twice.

1
They diclined without any reason and they did not notify me about it. Wasting time with them. Unreliable bank. Reviewed on: 7th November 2018

Great rates, easy to manage with app

5
Nationwide has consistently offered me some of the best rates, and made my life a lot easier in loads of small ways by making my mortgage easy to manage in the app and online. When my initial 2-year fixed rate expired, switching to a new product took me about 10 minutes and got me a way better rate. Couldn't be happier. Reviewed on: 6th November 2018

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