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Nationwide: Mortgages reviews

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4.38
Based on 185 reviews, last reviewed 15th Jul 2025
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
11%
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5%
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1%
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10%

Latest highest rating:

4

Mortage. Mortage. I had a mortage from Nationwide. It was good. i just wish the interest rates were lower. Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024
Ian G's avatar
Ian G
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About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (185)

Very satisfying

5
I'm very happy with my morgage. Reviewed on: 8th November 2018
Stephen Barton 's avatar
Stephen Barton

Brilliant service

5
We live in a fairly rural area so we did a video conference call for our mortgage. It was simple and painfree! The mortgage advisor answered all of our questions and clearly explained everything. I would recommend Nationwide to everybody! Reviewed on: 8th November 2018
KM's avatar
KM

Best Mortgage Provider

5
Never had a problem from the initial set up to taking out life insurance and changing our rate. Reviewed on: 8th November 2018
Santapod's avatar
Santapod

Good mortgage

4
Updated to a competitive rate for the next two years and with a cash bonus. Reviewed on: 8th November 2018
MarkT's avatar
MarkT

Excellent

5
Easy process from start to finish. Great mortgage advisor, easy to understand info given. App is brilliant for checking account. Recommend. Reviewed on: 8th November 2018
Rebecca7's avatar
Rebecca7

They let me down twice.

1
Wasting time. They declined my application without any reason and did not notify me. Reviewed on: 7th November 2018
Andras's avatar
Andras

They let me down twice.

1
They diclined without any reason and they did not notify me about it. Wasting time with them. Unreliable bank. Reviewed on: 7th November 2018
Andras's avatar
Andras

Great rates, easy to manage with app

5
Nationwide has consistently offered me some of the best rates, and made my life a lot easier in loads of small ways by making my mortgage easy to manage in the app and online. When my initial 2-year fixed rate expired, switching to a new product took me about 10 minutes and got me a way better rate. Couldn't be happier. Reviewed on: 6th November 2018
Chase Richards's avatar
Chase Richards

Heartless!

1
I borrowed £40,000 for 10 months. I was made redundant unexpectedly and had to draw company pension early. On top of the mortgage payments to Nationwide, I had to pay an extra £1,527.00 to them when I used the pension to redeem the mortgage. I found out after that I could have had another mortgage with them without paying the EPC and the same payments. How was I to know I would be made redundant? I should have been claiming a government pension now but they changed it until I'm 66. Losing 45 grand! It gives me no hope to live as can't get a job at my age. I would not trust them again. Reviewed on: 15th September 2018
Eileen Mumford's avatar
Eileen Mumford

Mortgage

4
Good rate and really easy to remortgage Reviewed on: 17th July 2018
Rocioo 's avatar
Rocioo

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