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Nationwide: Mortgages reviews

Name: Mortgages
Rating: 4.55 (197 reviews)

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4.55

Based on 197 reviews, last reviewed 17th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

11%

10%

Latest highest rating:

5

Nationwide mortgage was very easy to set up. Nationwide mortgage was very easy to set up. The steps were clearly defined and the process was quick. Mortgage rates are always competitive too. I wo... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024

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About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (197)

First time buyer

Great service and value for first time buyer. Good cash back Reviewed on: 5th February 2019

Effortless

Applying and getting accepted for our first mortgage was a breeze. Although there was an error on their part, a quick phone call got this resolved. They also sent us a welcome box when we completed on our house. Reviewed on: 18th January 2019

honest, good customer

I have always found this provider to be on a high knowledgeable standard, feel like my business is important to them and always received excellant customer service. Reviewed on: 13th January 2019

Genuine

Nationwide are the most welcoming and genuinely helpful bank I have dealt with. I know they work in my interest and not just to hit a target. Reviewed on: 10th January 2019

Excellent service as usual.

Competitive mortgage, home insurance, bank account and savings, they've got it all covered. Reviewed on: 18th December 2018

Excellent Rates Excellent Service

Best rates even for existing customers. Cheapest deal for me. Reviewed on: 18th December 2018

Friendly and helpful

Such an easy experience with their friendly mortgage advisors and everything straightforward to set up Reviewed on: 4th December 2018

Great service

Very helpful staff and was completely satisfied with the service we received Reviewed on: 11th November 2018

GREAT ALL ROUND COMPANY

PERSONABLE STAFF ALWAYS FRIENDLY AND HELPFUL,WE HAVE VARIOUS PRODUCTS AND THEY ARE ALWAYS HELPFUL, WOULD ALWAYS RECOMMEND THEM Reviewed on: 11th November 2018

Friendly customer service

Friendly and professional service, really helpful staff. Reviewed on: 10th November 2018

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