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Nationwide: Fixed Rate Mortgage reviews

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4.36
Based on 183 reviews, last reviewed 17th Apr 2025
20% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
10%

Latest highest rating:

5

Very easy to contact and discuss problems and worries. Very easy to contact and discuss problems and worries. Nothing is too much for them.will never go elsewhere Reviewed on: 17th April 2025
Charlotte K's avatar
Charlotte K

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024
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Ian G
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Nationwide Fixed Rate Mortgage reviews (183)

Best Mortgage Provider

5
Never had a problem from the initial set up to taking out life insurance and changing our rate. Reviewed on: 8th November 2018
Santapod's avatar
Santapod

Good mortgage

4
Updated to a competitive rate for the next two years and with a cash bonus. Reviewed on: 8th November 2018
MarkT's avatar
MarkT

Excellent

5
Easy process from start to finish. Great mortgage advisor, easy to understand info given. App is brilliant for checking account. Recommend. Reviewed on: 8th November 2018
Rebecca7's avatar
Rebecca7

They let me down twice.

1
Wasting time. They declined my application without any reason and did not notify me. Reviewed on: 7th November 2018
Andras's avatar
Andras

They let me down twice.

1
They diclined without any reason and they did not notify me about it. Wasting time with them. Unreliable bank. Reviewed on: 7th November 2018
Andras's avatar
Andras

Great rates, easy to manage with app

5
Nationwide has consistently offered me some of the best rates, and made my life a lot easier in loads of small ways by making my mortgage easy to manage in the app and online. When my initial 2-year fixed rate expired, switching to a new product took me about 10 minutes and got me a way better rate. Couldn't be happier. Reviewed on: 6th November 2018
Chase Richards's avatar
Chase Richards

Heartless!

1
I borrowed £40,000 for 10 months. I was made redundant unexpectedly and had to draw company pension early. On top of the mortgage payments to Nationwide, I had to pay an extra £1,527.00 to them when I used the pension to redeem the mortgage. I found out after that I could have had another mortgage with them without paying the EPC and the same payments. How was I to know I would be made redundant? I should have been claiming a government pension now but they changed it until I'm 66. Losing 45 grand! It gives me no hope to live as can't get a job at my age. I would not trust them again. Reviewed on: 15th September 2018
Eileen Mumford's avatar
Eileen Mumford

Mortgage

4
Good rate and really easy to remortgage Reviewed on: 17th July 2018
Rocioo 's avatar
Rocioo

Customer focused

5
I have had a mortgage with nationwide for many years and have had to contact them many times, face to face and over the phone & have always found them nothing but helpful and always speedy in getting queries solved Reviewed on: 10th June 2018
Kelly Hirst's avatar
Kelly Hirst

COMPLETE MESS

1
when I first started banking with Nationwide, they were lovely. Now I have to change my card details continually as they keep putting a block on it as they don't believe that it is I using MY OWN MONEY. They keep claiming its been bloody compromised.  I DONT UNDERSTAND.  Reviewed on: 5th May 2018
Anon's avatar
Anon

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