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Nationwide: Mortgages reviews

4.38
Based on 185 reviews, last reviewed 15th Jul 2025
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
10%

Latest highest rating:

4

Mortage. Mortage. I had a mortage from Nationwide. It was good. i just wish the interest rates were lower. Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024
Ian G's avatar
Ian G

About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (185)

honest, good customer

4
I have always found this provider to be on a high knowledgeable standard, feel like my business is important to them and always received excellant customer service. Reviewed on: 13th January 2019

Genuine

5
Nationwide are the most welcoming and genuinely helpful bank I have dealt with. I know they work in my interest and not just to hit a target. Reviewed on: 10th January 2019

Excellent service as usual.

5
Competitive mortgage, home insurance, bank account and savings, they've got it all covered. Reviewed on: 18th December 2018

Excellent Rates Excellent Service

5
Best rates even for existing customers. Cheapest deal for me. Reviewed on: 18th December 2018

Friendly and helpful

4
Such an easy experience with their friendly mortgage advisors and everything straightforward to set up Reviewed on: 4th December 2018

Great service

5
Very helpful staff and was completely satisfied with the service we received Reviewed on: 11th November 2018

GREAT ALL ROUND COMPANY

5
PERSONABLE STAFF ALWAYS FRIENDLY AND HELPFUL,WE HAVE VARIOUS PRODUCTS AND THEY ARE ALWAYS HELPFUL, WOULD ALWAYS RECOMMEND THEM Reviewed on: 11th November 2018

Friendly customer service

5
Friendly and professional service, really helpful staff. Reviewed on: 10th November 2018

Clear and helpful service

5
We renewed multiple fixed rate mortgages with nationwide. We found their service very professional and helpful, and we were very pleased with the competitive rate we were offered. Reviewed on: 9th November 2018

First class customer service

5
I have had a mortgage with Nationwide for around 7 years, and wanted to remortgage. I was offered a good deal with another provider (via my employer) but I thought I would just double check what Nationwide could offer - and they bettered it. I highly recommend Nationwide for not only saving money, but first class customer service. Reviewed on: 9th November 2018

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