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Nationwide: Mortgages reviews

Name: Mortgages
Rating: 4.35 (185 reviews)

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4.38

Based on 185 reviews, last reviewed 15th Jul 2025

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

11%

10%

Latest highest rating:

4

Mortage. Mortage. I had a mortage from Nationwide. It was good. i just wish the interest rates were lower. Reviewed on: 15th July 2025

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024

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About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (185)

Such an abysmal experience

The customer service has just been appalling. Very lax with security and data protection. Horrible follow up and unreasonably high ERCs Reviewed on: 29th June 2017

That extra mile

Was overall a really smooth and simple process for setting up my mortgage funds were there on time and also the day I got the keys I had a delivery of a gift box which was very nice and came in handy. Thanks Reviewed on: 23rd June 2017

I am voting for them for the second year

They gave me a hassle-free experience when taking out my first mortgage, allow me to overpay, have great customer service whenever I contact them and they resolve the issues easily. The cashback and loyalty bonus and new home welcome pack all added to me satisfaction. Reviewed on: 21st June 2017

Great service, even greater price!

One of the cheapest fixed rates we found. Service, was friendly and quick. Really happy with everything! Reviewed on: 11th June 2017

Excellent Mortgage provider

Well informed, easy to understand the product details and competitive rates. Customer services always delivers. Reviewed on: 30th May 2017

Solid

Got a great deal on our mortgage. Reviewed on: 1st May 2017

fixed rate mortgage

cash back, no fees, fixed rate, perfect mortgage for us. Reviewed on: 3rd April 2017

Excellent bank

Excellent bank we have most of our financial products with nationwide and they off excellent customer needs and made our switch simple and stress free . Excellent mortgage rates and always willing to help us . Reviewed on: 12th February 2017

Fantastic!

From day one of our mortgage application we were kept in touch by text and email so we knew exactly what was going on. Fab customer service! Reviewed on: 4th February 2017

Online Contact

We recently had to amend our mortgage. I hate having to call those hotlines and wait in line, so I used the online message service. Well it's amazing! One message and it was sorted. No need to phone anyone Reviewed on: 3rd February 2017

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