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RBS: Select current account reviews

Name: Select current account
Rating: 4.12 (241 reviews)

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4.06

Based on 241 reviews, last reviewed 8th Aug 2025

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

61%

13%

10%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025

Latest lowest rating:

1

totally disgusted at the attitude of staff when i wa... totally disgusted at the attitude of staff when i was reporting a death!disgrace!so unhelpful.seemed as though he wanted to make life even harder for ... Read more Reviewed on: 8th August 2025

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

RBS Select current account reviews (241)

Review of the RBS, Select current account:

Long Term Customer

I've banked with RBS for over 30 years and never had any issues with them. I've had various loans and overdrafts over the years and found their rates to be competitive. Happy customer! Reviewed on: 28th November 2017

Shocking service

I have tried to purchase a vehicle. RBS made it so difficult with regard to ‘capping’ the transferable amount that I missed the collection date. This is MY money, not yours. You do not have the right to stop me from using my OWN money to make a purchase. I will be switching banks on the back of this. Reviewed on: 15th July 2023

Great Bank

I have held my account for over 10 years with RBS and always had great customer service and the app lets me do everything I need from the convenience of my own home Reviewed on: 1st June 2023

Best among the best

Friendly and best customer services Reviewed on: 15th May 2023

Great

Great to be banking with, caring and great customer services Reviewed on: 11th May 2023

GOOD

HELPFUL AND GOOD CURRENT ACCOUNT Reviewed on: 11th April 2023

Okay bank but could do better

my experience with rbs is mostly positive only negatives are with some of the recent price changes. Reviewed on: 10th April 2023

Voting rbs

Online banking is fast and simple. Security check is 10 out of 10. Fraudulent Transactions, I get a call or a message on them. Very happy with their service. Reviewed on: 5th April 2023

Great customer service

We are with RBS bank for almost 16 years. And we always receive the best customer service every time. Reviewed on: 5th April 2023

Royal Bank of Scotland

After 50 plus years as a customer ,of high networth, RBS have ignored at least 15 emails I have sent, I am in California on holiday and they have been told this MANY times but they continually tell me they are sending acitvation codes, despite me telling them I am in USA, WHY?????? I need access to my account to buy medication but they ignore this!!!!! I had a heart attack 3 weeks ago and they STILL ignore me!!! Pathetic!! John Mc Dade Reviewed on: 31st March 2023

Extra Secure

RBS has more security features than most other banks I have done business with. I feel my money is safe with them. Reviewed on: 30th March 2023

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