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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,252 reviews, last reviewed 5th Sep 2025
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1252)

Review of the Santander, 123 Current Account (discontinued):

interest earning current account

4
Santander give a decent rate of return on their current account compared to other banks Reviewed on: 6th March 2023

No issues Santander

5
No issues at all since opening account Reviewed on: 23rd August 2024

Terrific Bank

5
Cash back on utilities, interest on current account, low monthly account charge and fantastic customer service at branches and by phone. It’s also the only bank I’ve found that gives all the aforementioned benefits and whereby you only have to pay in a minimum monthly amount of £500. I also love Santander Boosts. I cannot fault ANYTHING about this bank Reviewed on: 23rd August 2024

Warm and friendly caring have recommended to friends...

4
Warm and friendly caring have recommended to friends and family Reviewed on: 14th June 2024

Easy to use, free, mostly no fuss.

3
Easy to use, free, mostly no fuss. Reviewed on: 13th June 2024

I love love love online mobile banking

5
I love love love online mobile banking Reviewed on: 9th June 2024

Worst Customer Service Ever!!!

1
Jump through various recorded messages then wait in excess of 20 minutes every time to speak with customer service who couldn't resolve my problem. Told to go into Branch. But you cannot ring any branch to make an appointment. Completely useless Bank. Reviewed on: 4th June 2024

I have an account and its good to be fair.

4
I have an account and its good to be fair. Opening the account was flawless Reviewed on: 3rd June 2024

Supportive and friendly .

5
Having been with a company that was taken over, was sceptical however,this was worry for nothing, excelling in customer service and products. Reviewed on: 29th May 2024

Great app

5
I find the app very easy to use and you can do everything on it without having to login online. Reviewed on: 27th May 2024

I have been a customer of Santander for over 20 year...

5
I have been a customer of Santander for over 20 years and I would not ever go to another bank for my finances. Reviewed on: 24th May 2024

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