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Santander: Business Current Account reviews

Name: Business Current Account
Rating: 2.28 (90 reviews)

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1.96

Based on 90 reviews, last reviewed 22nd Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

21%

10%

61%

Latest highest rating:

4

Free business banking! Free business banking! Enough said! Reviewed on: 5th February 2025

Latest lowest rating:

1

Have tried to change signatories in a business account. Have tried to change signatories in a business account. 14 months later no success despite proving everything they asked for. No business advisors in ... Read more Reviewed on: 22nd February 2025

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About this product

The Santander Business Current Account is designed for both start-ups and established businesses. Ideal for everyday business banking needs, the account charges a low monthly fee and has arranged overdraft options.

Finding the right bank account to manage your business's finances can be difficult with so many on the market. We collect Santander Business Current Account reviews to help you make an informed decision. Read about genuine experiences from other busin...

Santander Business Current Account reviews (90)

Review of the Santander, Business Current Account:

Great!

Good service! Always helpful! Never have any problems Reviewed on: 21st November 2018

Have tried to change signatories in a business account.

Have tried to change signatories in a business account. 14 months later no success despite proving everything they asked for. No business advisors in branches despite their “misleading” advertising. Have to fax documents to the business department from a branch. Documents going missing! Nobody acknowledges receipt and I had to keep calling for updates. A member of staff made a complaint on my behalf! Sorry how did she know how I wanted to frame my account? They got my name wron... Reviewed on: 22nd February 2025

Free business banking!

Free business banking! Enough said! Reviewed on: 5th February 2025

Steer Clear

This bank has froze my account several times, most recently on payday for the staff. It then takes hours to get this unlocked. I sent details required, they lose them then freeze the account again. Unbelievable . The also call with no ID and ask all your personal details? Other banks at least let you know who they are with some personal details. Reviewed on: 31st October 2024

Locked out of account, with no explanation

Both my husband and I were locked out of accounts. First my business accounts, then 2 weeks later our joint accounts. Bounced between service teams who knew nothing. The CEO's executive team did not even respond in the promised time frame and no one knew whey there was a lock. My husband had to provide rafts of business statements for a personal account (each one costing, as it needed his accountant to provide). Service was beyond appalling. Reviewed on: 5th October 2024

Not poor even more than poor service.

Don't use this bank, staff don't know even how to help the costumer . they only think people need their bank to use for there convince. They show only they have all power But not try to understand their costumer's issue. I suggest do not use this bank anymore. Reviewed on: 13th September 2024

DO NOT TRUST - they are fraudulent

They put a lock on my account, meaning I cannot access my account. They cannot give me a reason why. I have called them several times to resolve the issue, I’ve spent hours on hold, been transferred to all their different teams, I’ve been made promises such as I would receive a phone call within a certain time frame, which I never did… This has been going on for several month now. Nobody can tell me why my account has a block on, nobody can unblock my account, and I cannot eve... Reviewed on: 4th September 2024

SHOCKINGLY BAD SERVICE

I have been a business customer with Santander for over 20 years with no problems but was shocked by their appalling customer service and communication today. It has cost me over 4 freelance hours and I have been told I have to take more time off work to go into a branch to sort out the issue. Very stressful and shockingly bad regard for their customers. Reviewed on: 1st July 2024

Would not recommend Santander buisness banking.

Would not recommend Santander buisness banking. Our business, established nearly 30 years with a healthy revenue, applied for a corporate account nearly 3 weeks ago. To date, we have received NO communication from their onboarding team. Totally unprofessional, unreliable & unresponsive! NEVER AGAIN!! Our business will now look elsewhere. Reviewed on: 7th May 2024

Disgusted

Closed business account that I’d held for 10 years never in debt always in credit yet after months of questions from staff they employed from non banking background asking silly questions which we answered easily they said we passed all checks then 6 months later with no explanation we receive letter stating they closing our business account and thst they don’t have to give an explanation. Best in mind i also have 2 current accounts 2 different isas a credit card and a savings ... Reviewed on: 16th January 2024

So fed up I am moving my 6 business accounts to another bank

Continuous poor experiences with Santander bank admin leaves me currently unable to receive OTP's so unable to pay suppliers. This has been ongoing for 8 days now and still no resolution. You are kept on hold for 20 minutes before being passed from department to department. Reviewed on: 27th October 2023

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