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TSB: Classic Plus Account reviews

Name: Classic Plus Account
Rating: 3.99 (168 reviews)

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3.87

Based on 168 reviews, last reviewed 19th Apr 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

53%

23%

13%

Latest highest rating:

4

Banking app Banking as normal, nothing outstanding Reviewed on: 19th April 2025

Latest lowest rating:

1

Worst bank ever. I got lied to and when I complained the closed my account. Reviewed on: 12th April 2025

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About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Plus Account reviews (168)

Review of the TSB, Classic Plus Account:

Switched for higher interest rate on account balance beating my old ISA.

The TSB Classic Plus account provides 5% interest on account balances up to £2,000. An additional 5% cashback per month on Contactless transactions up to £100 and 5% interest on their monthly saver account for savings between £25 and £250 monthly. The switching process was simple and I received a phone call from my local TSB branch the very next day. As I do nearly all my banking online I was very happy. The website is clear and easy to use compared to others I have used before. Reviewed on: 21st November 2015

Easy signup, everything works, good interest

Heard TSB are offering 5% interest on first £5k in account, provided you pay in £500 a month. Signup was all online, as easy as any bank signup could be, really. Only glitch I think was finding out how to opt for paperless billing (you do that at first sign-in after opening the account). All paperwork and cards arrived promptly. Barely used the account so far but the signup was painless. Reviewed on: 28th March 2016

Not satisfied

I had an appointment in Cheltenham branch TSB to apply for a current plus account. I didn't approve satisfactory for a member of staff litterally investigating where I work, three different types of identity, which i presented, my address proofs of water bill, tenancy agreement, insurance letter and bank statements which i presented also haven't passed her expectations. I felt humiliated at that point. I was advised to request a statement from my current bank to issue me a statement with my address on. Also had a comment why I don't have an english driving licence? I said to her that I will never be back! Reviewed on: 12th March 2016

Terrible account

i had had a missed call from the bank with a voicemail regarding needing me to attend an account review. I ignored this and went about my business as usual. I was in the bank paying in a cheque when the cashier told me I needed to attend an account review and asked if I would stay for that at that time, I explained I could not as I had to collect my son from nursery. She then hassled me more to give a date of when I could attend because apparently my account was no longer available and I was going to have to change my account. I told her I would call the other branch in my town and make my appointment. I did this and instead of asking for a review I told them I wanted to close the account that was a packaged account and change it to an account with no monthly fee. I explained I did this because I was being bullied into making an appointment and the cashier told me my account was no longer available which I was now told this was not true and did I want to change my mind and keep my account however by this point I didn't want to keep paying for an account to them when their service and staff would treat me that way Reviewed on: 19th February 2016

excellent service

I have been with TSB for a good while now and dont have anything bad to say. the cistomer service has been great and have received the help i require every time i call Reviewed on: 19th February 2016

Good Extras

I like this account as it gives me some good extras for a small monthly fee. Contact in my local branch is very good and I#ve always had good customer service in my long history with this bank. Reviewed on: 16th February 2016

Very good bank account

Lovely staff. They explained the account when I went into the Truro branch to sign up. Good customer service. Reviewed on: 12th January 2016

Not the best

I'm a little disappointed that the interest rate reduces after a year. I'm also unable to receive any paper statements and their online banking system is a harder to work with. There are definitely better current accounts out there. Reviewed on: 24th December 2015

Very good

High interest rate (5%), with the possibility of opening two accounts. Easy to use with a nice web interface. Can go paperless. Only downside is that the max. capacity is £2k. Overall good. Reviewed on: 24th December 2015

Simple to switch, great rewards

I have recently switched my current account to TSB. I did the swap online and was surprised how smooth the transition went. The system made it so easy and now I am earning a great rate on the account plus a really great rate on the regular savings. Also I got a contactless card that I get money back on! Really recommend this account! Reviewed on: 24th December 2015

Current Account

The TSB classic plus is a fantastic account with a great monthly interest rate would thoroughly recommend to family and friends and would consider staying with them as Ive never had any problems with them whatsoever. Reviewed on: 24th December 2015

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