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Vanquis : Credit builder credit card reviews

4.77
Based on 19,904 reviews, last reviewed 19th Aug 2025
62% decrease in 5 star reviews
in the past 90 days
73% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent I have had no issues with vanquis. The wait times are always low and always get greeted by a friendly advisor who is happy to help. My card was subjec... Read more Reviewed on: 19th August 2025
A happy customer's avatar
A happy customer

Latest lowest rating:

1

Vanquis is the worst credit provider I have used. Vanquis is the worst credit provider I have used. Ridiculous terms and interest rates, don't want to help when you're trying to find a solution to hel... Read more Reviewed on: 8th August 2025
Jodie H's avatar
Jodie H

About this product

The Vanquis Credit Builder credit card is available to apply for online.

Build your credit rating by paying on time and staying within your limit. With a Vanquis Credit Card, you don’t pay any annual sign-up fees. You pay transaction fees for withdrawing cash, balance transfers and using your card in a foreign currency.

Vanquis Credit Builder credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit builder credit card reviews (19904)

Odd occasions I have had to contact Vanquis customer...

5
Odd occasions I have had to contact Vanquis customer service the call has always been answered quickly and query answered. Excellent customer service. Reviewed on: 2nd May 2024

Easy to use,and except all countries

5
Easy to use,and except all countries Reviewed on: 2nd May 2024

Good company.

4
Easy to contact a very helpful company. Reviewed on: 2nd May 2024

Lies, lies and more lies. Be very aware. No scruples.

1
4 years ago my wife had to call upon Vanquis t activate her entitlement to her support de had opted to take out earlier as she started suffering from Alzheimer’s. Now they have told me although my wife nominated me as her agent that they could not find these documents and I can’t represent her. I have written 8 letter and countless emails starting 02.01.2024. and I have still no response. Now this matter s in the hands of the Financial Ombudsman but now I am having all number of problems on my account with refusal to speak to me about my account too. Absolutely unacceptable and unbelievable. Avoid this cowboy outfit at all costs. Reviewed on: 2nd May 2024

Vanquis was there when I needed.

5
Vanquis was there when I needed.I received every time text messages or emails when i have to make my payment,like this I don’t forget,and that is great.Thanks Reviewed on: 2nd May 2024

I have been with Vanquis for a very long time.

5
I have been with Vanquis for a very long time. They are an excellent credit service. Customer service is fantastic. I'm always kept up to date with news. Regular communication regarding increases and payments. Just a brilliant company. Reviewed on: 2nd May 2024

helped when i needed it

5
helped me though the pandemic when i was made redundent Reviewed on: 2nd May 2024

Been a long term customer with Vanquis and have neve...

4
Been a long term customer with Vanquis and have never let me down. Decent rate APR, easy repayment options using the app and excellent customer services when required. Reviewed on: 2nd May 2024

I was going through a rough patch and my credit rati...

5
I was going through a rough patch and my credit rating wasnt the best. Vanquis helped me and now I have a great credit score and doing well Reviewed on: 2nd May 2024

helped me when my credit was poor.

5
Vanquis really helped me when my credit was poor. I just finished an IVA and was starting my fresh credit jounry. Thanks to the offer you provided I am now in a much better position with other lenders offering me credit and score now back to being very good. Thank you for your service and trust. Reviewed on: 2nd May 2024

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