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Zempler Bank (formerly Cashplus): Business account reviews

4.82
Based on 8,354 reviews, last reviewed 31st Jul 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

Do not use!! Reviewing on here was my last resort but I think it is important other business owners are made aware that this bank is not suitable as a business acc... Read more Reviewed on: 31st July 2025
Selina 's avatar
Selina

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8354)

Very Quick and Efficient

5
Was extremely easy to set up after security was passed. Has been efficient ever since and not had any issues. Reviewed on: 25th March 2022

Outstanding and very friendly user

5
Cashplus bank app is very easy and friendly user its servives are very outstanding Reviewed on: 25th March 2022

Easiest application and support around

5
The quickest and easiest ban k to apply for, saved a lot of time when setting up our new company and support has been fantastic, both online and on the phone. Always quick to get back to you with any queries asked. Reviewed on: 25th March 2022

You shouldn't allow them to even apply for an award

1
This happens to be the worst business I have ever dealt with. I'd suggest it is easier to deal with North Korea than CashPlus. Customer service is awful. Slow. Rude and condescending. I run a limited company and have had rapid growth and CashPlus do not have the facilities to accommodate me. I have had to explain to them a number of simple business processes, such as invoices. The business has limits on the amount of money you can hold in accounts and will not allow limit increases which has been a real struggle for my business. I have to call up weekly and wait 30mins to then withdraw cash to hit their target. The bank doesn't allow international payments. I could go on but this should give you an indication. Reviewed on: 25th March 2022

Great bank service

5
Cashplus Bank provides a convenient service with a competitive fee. Reviewed on: 25th March 2022

Great Business Banking

5
Cost effective, no charges and always helpful on the phone what's not to like? Reviewed on: 25th March 2022

The service is excellent and you can easily get through to Customer service for any support or queries.

5
Since I started banking with cash plus, I feel safe. They keep track of my online use and this protects my account from frauds. If they notice any unusual spending , they quickly send a text message that in my next online purchase I will be asked for my pin. This just reassures me that my money is safe with Cashplus Reviewed on: 25th March 2022

Best bank

4
Never have any money missing to the random companies Reviewed on: 25th March 2022

Love the account

5
Everything about using this account is made so simple for the user Reviewed on: 25th March 2022

Very easy banking with Cashplus.

5
The account was easy to set up and I find the banking app really straightforward to use. Congrats on your nomination Cashplus. Reviewed on: 25th March 2022

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