The online Resolver system helped me to successfully claim a refund from a company that had been difficilt to contact. The system was easy to... The online Resolver system helped me to successfully claim a refund from a company that had been difficilt to contact. The system was easy to use. It provided helpful template wording for correspondence with the company and kept track of when matters could be progressed to a next step. I also received a prompt reply to a query I had for Resolver customer support. Read more Read less