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HSBC: Bank account reviews

3.65
Based on 1,310 reviews, last reviewed 3rd Oct 2025
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025
D. Joyce's avatar
D. Joyce

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025
Laura Bennett's avatar
Laura Bennett

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1310)

Review of the HSBC, Bank account:

Great

5
Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

Easy. Accessible

5
Had my personal account opened. It was brief but trustworthy process. Reviewed on: 7th March 2023

HSBC

5
Ease on everything from online to using app. Modern Smart Reviewed on: 7th March 2023

I get what they promised.

5
HSBC always helpful. I asked loan, after when I filed the form and submit I get a quick decision. I am happy! Reviewed on: 7th March 2023

Great app, fantastic service

5
I’ve been with HsBc for 3!years already. Much, much better from Barclays. I should have moved to HSBC earlier Reviewed on: 7th March 2023

Not good bank

1
Bank treat clients as their slaves. They will cross all the human rights . They are good in robbing their client overnight . Communication problems and don’t handle clients well. Poor listening skills with employees Reviewed on: 7th March 2023

Great company

5
Great company definately recommend Reviewed on: 7th March 2023

My go to bank

5
I really love HSBC - they gave me my very first bank account when I'd just returned back to the UK when no other bank would. 25 years later & I'm still with them - thank you HSBC. Reviewed on: 6th March 2023

Best bank ever

5
HSBC has always answered my queries, I have been 6 years HSBC customer. Easy app to use, very secure. My experience has been always good in branch, online or over the phone. Would recommend to anyone. Reviewed on: 6th March 2023

Very good

5
Very good experience , people who works there are very kind Reviewed on: 6th March 2023

Absolutely horrendous and getting worse rapidly

1
AVOID I am aged up of the lies, the fobbing off, lack of consistency, utter incompetence- been with them for almost 30 years and it’s getting worse. Reviewed on: 5th March 2023

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