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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1310 reviews)

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3.65

Based on 1,310 reviews, last reviewed 3rd Oct 2025

90% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1310)

Review of the HSBC, Bank account:

Great

Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

10

i work with this bank and is good Reviewed on: 1st February 2019

Best bank ever!

One of the key things I expect as a tech savvy user is to be able to use their services on any device with minimum clicks and maximum features. HSBC have never given me a reason to complain yet. They are like the heart of a system, if it operates very well, we don't notice the heart, but even one problem and it becomes critical. Can I also add that I love that there is an option in the website to bypass the token thing. I know that's perceived as less secure, but anytime there is a transfer to an unknown payee or any change to personal details, it immediately asks for token security. This is so much better than banks who put layers of security to the point the website/app becomes unusable. Thanks HSBC, you make my life easier. Reviewed on: 31st January 2019

Best UK bank

Im verry glat to recomand this bank Reviewed on: 30th January 2019

Great service

so helpful and friendly. I cannot praise them enough Reviewed on: 28th January 2019

Great Bank never had any problems.

I've been banking with HSBC for 15 years and in all that time I've never had a problem with them and any slight issues have always been resolved in a timely manner. Reviewed on: 27th January 2019

GREAT

GREAT. But the app could do with updating. Reviewed on: 26th January 2019

No problems but not the best rates!

I have banked with HSBC since a child. Never had any problem with them, always friendly in branch and once online banking is set up it's simple and easy to use from both phone and computer. I only haven't given it full marks as I don't think they offer as competitive rates of interest or rewards as some competitors. Reviewed on: 25th January 2019

No cash back on bills, etc

HSBC 's current bank account do not offer almost any benefits. Their credit card is very expensive Reviewed on: 25th January 2019

Student Account

I have had a wonderful experience with HSBC’s student account. The interest free overdraft of £1000 has allowed me to get on as a student with financial peace of mind. The student credit card is good too. Online banking is excellent, and the mobile app is fabulous. Reviewed on: 17th January 2019

Branch closures!

I have been with HSBC for twenty years and have always been very pleased with them, but unfortunately my local branch has now closed and so it is with regret that I am looking for a new bank. Reviewed on: 13th January 2019

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