Write a review

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

View other HSBC products

3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

13% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1378)

Good service over many years

have banked with them for many years without problems. Service been efficient and friendly when needed Reviewed on: 22nd November 2019

Helpfull and efficient

I has recently to misplace or lose my main credit card. Immediately went to my local branch - asked to speak to an advisor regarding the problem. Waited approximately 2 minutes - explained loss. Immediate hold on the card, a check of my account for any recent withdrawls (checking validity). And issue of a new card which arrived within 3 days. I call that good, efficient service with a human responsxe to my problem. Reviewed on: 22nd November 2019

Customer service

HSBC have always responded especially well to all my complaints and queries which is why I continue banking with them Reviewed on: 22nd November 2019

Its fine

No issues, everything works ok, online banking app is easy to use Reviewed on: 22nd November 2019

Really good internet banking but no reward on current account

Really good internet banking but no reward on current account like cashback or interest paid Reviewed on: 22nd November 2019

Always friendly and helpful

I have banked with HSBC for decades, in different parts of the country, through good and 'less good' times. I've always found the staff there to be knowledgeable, kind, helpful and, above all, friendly. I can't imagine ever banking anywhere else. Reviewed on: 22nd November 2019

Great Bank

Never had a problem with these and been with them for 28 years Reviewed on: 22nd November 2019

Friendly and always helpful

Every time I have been in there they have been helpful and friendly and always keen to help Reviewed on: 22nd November 2019

excellent

Always satis service been a customer for 25 years Reviewed on: 22nd November 2019

Does the job it says on the tin...

...and really that’s it. In terms of perks compared to other banks they are fairly week. I have HSBC Advance and the cashback offers are shocking compared to the Lloyds basic account. HSBC offers are often for obscure companies and only available for online purchases, while Lloyd’s has many mainstream companies which you would shop/dine with regularly and can be used in store, the volume of offers is also much better. Other than that they hold my money securely and it’s easy to use the app, but no more. Reviewed on: 22nd November 2019

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Test test testTest test test
from Test test test 5.00 from 1 reviews
Freedom Current Account
from Danske Bank UK 4.50 from 2 reviews
Student Current Account
from RBS 3.97 from 13 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.89 from 7 reviews
Home Insurance
from HSBC 4.63 from 7 reviews
Online Bonus Saver
from HSBC 4.35 from 15 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub