Write a review

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1310 reviews)

View other HSBC products

3.65

Based on 1,310 reviews, last reviewed 3rd Oct 2025

90% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1310)

Does the job

They are OK but nothing special - I don't fee the love, but they do the necessary Reviewed on: 12th January 2019

Excellent

Never had a problem. Always helpful Reviewed on: 12th January 2019

Fab bank, efficient and do helpful

Opened an account with the, easy to do, staff were all super efficient, knew their stuff and very helpful Reviewed on: 11th January 2019

HSBC Current and Savings Accounts

Long standing customer who remains very happy with HSBC current and savings accounts Reviewed on: 11th January 2019

Always great service

Always friendly and helpful and great product Reviewed on: 11th January 2019

Never have any issues

Prompt and helpful every time I need to deal with them. Great mobile offering too. Reviewed on: 11th January 2019

Never any hassle with this bank.

Very rarely any reason to call as the website and apps are easy to use, but always competent and friendly staff when I do. Reviewed on: 10th January 2019

HSBC are the best

I've been with the HSBC for over 20 years and have never had any issues with them. I've had loans, credit cards and ever a mortgage over the years...the process was always simple to follow, I now do most of my banking online, which is even easier since the latest version of their mobile app was launched. Love being able to take a picture of a cheque to pay it in. Keep up the good work. Reviewed on: 10th January 2019

great service

Unlike other banks I have never had any issues and I was paid good money for switching Reviewed on: 10th January 2019

Easy, Simple and No problems

Have had a standard bank account with them for years and I've had no problems with them. They don't harass me and they are also happy to help whenever I need to pop in for anything to do with my bank account. Reviewed on: 9th January 2019

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Student Current Account
from Santander 3.66 from 7 reviews
Black Current Account
from RBS 3.17 from 17 reviews
FlexBasic
from Nationwide 4.58 from 114 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.78 from 6 reviews
Home Insurance
from HSBC 4.46 from 7 reviews
Regular Saver
from HSBC 4.44 from 25 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub