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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

13% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

Shocking Customer Service

every time I have a problem they make it an even bigger one Reviewed on: 24th November 2019

Hsbc

Never had any major problems in over 10 years banking Reviewed on: 24th November 2019

Loyalty

Hsbc gives me their loyalty more than anything Reviewed on: 23rd November 2019

Traditional Bank pushing for the Future.

Traditional Bank Account with very little benefits. With the advent of the internet and online banking apps, to many high street banks are closing down. The older generation are not to alert to online applications and would rather still visit a ‘Rare’ local branch to speak to staff. Used to have a local branch but now need to travel 20+ miles to visit a branch to speak to a real person. Reviewed on: 23rd November 2019

Always reliable

I have been with hsbc for 34 years. I have always had support and felt looked after x Reviewed on: 23rd November 2019

Easy to use, good customer service

Have been a customer for many years and found them straightforward, helpful and easy to deal with. Reviewed on: 23rd November 2019

Bank review

HSBC are a friendly bank. Staff are helpful, banking is nice and easy and would recommend to people Reviewed on: 23rd November 2019

HSBC Current Account

I moved to HSBC from and RBS account around two years ago - I love the app, great service when i've needed it and no needless overdraft Reviewed on: 22nd November 2019

Great bank

Very convenient, good customer service. Easy to use app and great for paying in cheques via the app Reviewed on: 22nd November 2019

Fairly good bank

Staff are pleasant when I go in branch Reviewed on: 22nd November 2019

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