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HSBC: Bank account reviews

View other HSBC products
3.65
Based on 1,310 reviews, last reviewed 3rd Oct 2025
90% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025
D. Joyce's avatar
D. Joyce

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025
Laura Bennett's avatar
Laura Bennett
Read all reviews See your review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1310)

Review of the HSBC, Bank account:

Great

5
Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023
Will Wilding-Taylor's avatar
Will Wilding-Taylor

Great bank

5
Great service. Friendly staff. No issues Reviewed on: 8th January 2019
Laura's avatar
Laura

Just a bank

1
This is the bank I use for my current account. They don’t do anything for me I know friends who get offers and other things fro m their bank I don’t get anything like this. Their just a bank. Reviewed on: 8th January 2019
emma morley's avatar
emma morley

Great service

5
Great service with a really easy to use app Reviewed on: 6th January 2019
Vicky Riches's avatar
Vicky Riches

Awful day to day online banking

3
I am very computer literate and am always on social media but the hsbc app has been a real bone of contention for years. The user interface is fine but it shouldn’t be so difficult to access your OWN bank account. Since upgrading my phone I have gone back to a 3 step manual sign in which in this day is so laggy. Last resort is calling to speak to someone who just does not get it. Really disappointing HSBC! Reviewed on: 6th January 2019
Ems21's avatar
Ems21

Good reliable service

4
HSBC have always been a good bank although the interest rates for savers are not anything special. Reviewed on: 4th January 2019
Emily Hutchinson's avatar
Emily Hutchinson

Reliable

5
I’ve been with this bank for over 20 years and I’ve had no problems with them - always very welcoming either in the bank itself or via the telephone. Would definitely recommend. Reviewed on: 4th January 2019
Mathew Watts's avatar
Mathew Watts

Great customer service

5
Local branch, great customer service, always polite and friendly, and they once rang me when concerned about unusual activity in my account very quickly after it happened (was nothing in the end) but nice to know they were on the case Reviewed on: 2nd January 2019
Simon's avatar
Simon

No hassle

3
Does the job, little marketing, leave me in peace. On line access easy. Reviewed on: 2nd January 2019
HCCC's avatar
HCCC

Great bank

5
I have been banking with HSBC for nearly 15 years and I have never had an issue. Reviewed on: 1st January 2019
Fozia Akhtar's avatar
Fozia Akhtar

Friendly staff in branch

5
Always receive a friendly service when in branch. Reviewed on: 30th December 2018
Helenjayne's avatar
Helenjayne

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