Write a review

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1310 reviews)

View other HSBC products

3.65

Based on 1,310 reviews, last reviewed 3rd Oct 2025

90% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025

Read all reviews See your review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1310)

Review of the HSBC, Bank account:

Great

Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

On the whole excellent

Brilliant bank, call centre staff not as great - English most definitely as a second language Reviewed on: 29th December 2018

No problem never

I don't have any problems from 4 years Reviewed on: 28th December 2018

Hit and miss

If you want something forget it. If they want your money they will be in touch Reviewed on: 28th December 2018

Long Term Current Account

I have had the same bank account since the age of 18 years when I opened it for my wages to go into it. That was now many, many years ago and I have never had any problems with my account Reviewed on: 27th December 2018

not good bank

I had horrible experience with the bank and I can not describe it with words Reviewed on: 23rd December 2018

HSBC review

great service quick reply to questions Reviewed on: 17th December 2018

Great benefits with the advance account

Excellent benefits that I use monthly aswell as a good incentive to join the advance account. To give this full marks I feel there branches need to be more staffed because of customer needs aswell as the toll and stress it has on staff Reviewed on: 17th December 2018

Very helpful

Friendly staff, good for financial advice, always willing to help. Reviewed on: 17th December 2018

Excellent customer service

Excellent customer service and easy to manage. Always 100% satisfaction. Reviewed on: 17th December 2018

Problems with internet banking

Simple issues made complex by poor customer service teams in their global sites Reviewed on: 17th December 2018

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Plutus Account
from Plutus 0.00 from 0 reviews
Black Current Account
from RBS 3.17 from 17 reviews
Current Account
from Triodos Bank 4.92 from 7950 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.78 from 6 reviews
Home Insurance
from HSBC 4.46 from 7 reviews
Regular Saver
from HSBC 4.44 from 25 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub