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HSBC: Bank account reviews

Name: Bank account
Rating: 3.93 (1392 reviews)

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3.93

Based on 1,392 reviews, last reviewed 4th Sep 2026

44% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

great bank, service and perfect online and mobile ba... great bank, service and perfect online and mobile banking. Reviewed on: 4th September 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1392)

Best bank ever

Friendly and helpful staff. Love this bank as it cares about its customers Reviewed on: 5th November 2019

Effective, efficient, friendly service and great security

I have been using an HSBC account since I first got my own card, and I have never had any problems with the service or with feeling that my money is secure. Reviewed on: 7th August 2019

WOW EXCELLENT SERVICE

Recommend the HSBC premier account great service always available on the phone 24/7 and I cannot fault anything! Reviewed on: 10th July 2019

Great account perks

Had an HSBC account which came with travel insurance. Paid out quickly when I couldn't travel due to a Zika scare in the country I was travelling to whilst pregnant. Reviewed on: 5th July 2019

Perfect

A brilliant account that works well for me! Reviewed on: 9th June 2019

Good bank

Good online banking. No issues with this bank. Very good customer service. Good bonus for switching to them and this happened very smoothly Reviewed on: 9th June 2019

Fantastic Customer Service

Brilliant bank, amazing staff. Have complete confidence in them Reviewed on: 7th June 2019

Trustworthy

Honest, easy to deal with an secure Reviewed on: 5th June 2019

Very good and reliable. Quick and easy

Good and healpfull staff. My experience has been good . I would recommend other people to join the bank Reviewed on: 3rd June 2019

4

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