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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1310 reviews)

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3.65

Based on 1,310 reviews, last reviewed 3rd Oct 2025

90% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1310)

Review of the HSBC, Bank account:

Great

Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

Fantastic

Hsbc offer an absolutely amazing bank account that I would recommend to everyone ! Reviewed on: 17th December 2018

Great banking app

Upgraded to the advanced current account very happy with the service provided - super easy access on the App Store app for toggling between savjngs, current account and mortgage. Reviewed on: 17th December 2018

Over 22 Years of Service

I have been with HSBC since they were Midland Bank and I was a 12 year old "Griffin Saver". Over time they have really moved with the times. I use their online banking every single day. I check my balances, I move money between accounts and pay friends and family. I used to use their phone banking before internet banking came along and I was always happy with that as well. Recently I locked myself out of my online account and it was really easy to sort out via their helpline. Friendly and quick service. I have a paperless account as well which is very important to me. I don't need paper bills and it's just a waste. Reviewed on: 17th December 2018

Worth looking into

helpful and honest when setting up our joint account Reviewed on: 14th December 2018

They go the extra mile

Had serious problems with account being hacked and the staff were amazing. Wouldn't use any other bank. Reviewed on: 13th December 2018

Awful

So angry at HSBC. I left as they never told me if I was in my overdraft and then charged me heinous interest for being in it. First text I got from them was after I closed my account Reviewed on: 11th December 2018

Works for me

Their banking apps work, (unlike another major bank who refuse to make their app work with Android tablets. They have always been fair and understanding with us. Reviewed on: 7th December 2018

Issues with online banking

I often have issues with online banking quite often I am unable to get on to this service. Reviewed on: 6th December 2018

Simple and reliable!

Bank account with good rewards and simple to set up! Customer service is good with an online help chat. Would recommend Reviewed on: 6th December 2018

Good support

Excellent service and awesome support Reviewed on: 6th December 2018

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