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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1310 reviews)

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3.65

Based on 1,310 reviews, last reviewed 3rd Oct 2025

90% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1310)

Review of the HSBC, Bank account:

Great

Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

Normal bank account

I opened the first bank account in the UK with HSBC, classic customer service, nothing more than a normal bank. Reviewed on: 3rd December 2018

Friendly and helpful staff

The staff at my local branch are exceptionally helpful and have helped me deal with many tricky situations. Reviewed on: 3rd December 2018

Solid account with good support

Generally HSBC offer good support and a decent account. Reviewed on: 2nd December 2018

Trustworthy

Handles fraud extremely well, always pleasant to speak to and keeps you highly informed. Reviewed on: 28th November 2018

NEED MORE HUMANS

Be the bank that stands out for having lots of real people in their branches. I'm sick to death of spending 10 minutes paying my cash into a machine because it keeps spitting it back out because of a crease or bend or a bit of writing! More counters with humans please. Reviewed on: 26th November 2018

Good bank

My name is baciu alex...from romania..I Work in construction..I live în london Reviewed on: 26th November 2018

Hassle Free Banking

Great bank with friendly and helpful staff who have sorted every query I have had with great speed and professionalism Reviewed on: 25th November 2018

Good bank, not enough branches

It is very disappointing that they keep closing small branches Reviewed on: 25th November 2018

best simple savings account I could find at the moment

Good interest rate on their regular saver account at the moment Reviewed on: 24th November 2018

it just works!

the online banking is easy and when i've taken extra products (mortgages, credit card) it's been relatively simple and hassle free Reviewed on: 24th November 2018

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