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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1308 reviews)

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3.67

Based on 1,308 reviews, last reviewed 6th Sep 2025

95% decrease in 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

44%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible interest rates. Terrible interest rates. Cumbersome getting tax info Reviewed on: 6th September 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1308)

Perfect

Would never leave them - mobile banking is easy to use, customer service always great! Reviewed on: 23rd November 2018

Great variety & best switch incentive

Recently switched to HSBC Advance current account. Loving the switching bonus. Also the range of saving accounts available as well as visible presence in other parts of the world when travelling. Reviewed on: 22nd November 2018

Good enough to make me stay for 20yrs

Good customer service, reliable, no issues Reviewed on: 22nd November 2018

Good account

Always had it and they have never made an error on it Reviewed on: 22nd November 2018

Great Banking Experience

I have been with HSBC for years, never had a problem and will stay with them in the future! Reviewed on: 22nd November 2018

Good service!

I have been with HSBC for many years and I have had a very positive experience overall! Reviewed on: 22nd November 2018

Great Bank

Great Bank - very helpful when i have needed to speak to someone Reviewed on: 22nd November 2018

Classy

Always classy and happy to help Reviewed on: 18th November 2018

Good

Never had any problems with them. Reviewed on: 18th November 2018

Good free account with savings attached.

Easy to set up, although had to make an appointment to organise my switch to them from another firm. I primarily use them as they have a branch near my work, so it's convenient to pay in money, primarily through the automated machines. Staff have always been helpful in branch when needed. Reviewed on: 15th November 2018

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