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HSBC: Bank account reviews

3.65
Based on 1,311 reviews, last reviewed 15th Oct 2025
75% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
16%

Latest highest rating:

5

The person that attended to me was sp helpful and... The person that attended to me was sp helpful and calm to sort out my problems and respectful Reviewed on: 15th October 2025
Funmi S's avatar
Funmi S

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025
Laura Bennett's avatar
Laura Bennett

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1311)

Review of the HSBC, Bank account:

Great

5
Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

Could try harder

3
In terms of functionality no complaints, ease of use is good but compared to other banks out there the 'thank yous' you get in the way of cash back offers are poor. Most if all offers are only if you shop online at obscure retailers or those places you would normally shop instore. Take the likes of Lloyds who do mega amounts of cashback deals on lots of places that you eat and shop regularly, with no requirement that you need to shop online! Reviewed on: 9th November 2018

Great service

5
Helpful ,reliable ,can trust,lots of branches which is very handy as i don't do online banking. Reviewed on: 9th November 2018

Easy banking

5
No hassle, no lengthy processes, just easy access to my money Reviewed on: 9th November 2018

Unhelpful when needed

2
unsympathetic when clients are going through tough times financially and refusing to help Reviewed on: 9th November 2018

Great Service

5
Fantastic bank, great service, great app Reviewed on: 9th November 2018

Great service

5
Excellent service in the bank, always very helpful Reviewed on: 8th November 2018

Good bank

4
Generally good bank with pros and cons Reviewed on: 8th November 2018

Good friendly service

4
I don’t have to visit the bank often but when I do everyone helpful and friendly Reviewed on: 8th November 2018

Reliable Bank Account

4
HSBC have always provided the service I require reliably and without fuss. Reviewed on: 8th November 2018

No-fee easy-access savings account

4
No fee but no interest (hence 4 stars and not 5). However; I coudln't fault the bank facilities and friendly staff. Reviewed on: 8th November 2018

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