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HSBC: Bank account reviews

Name: Bank account
Rating: 3.72 (1351 reviews)

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3.72

Based on 1,351 reviews, last reviewed 5th Mar 2026

2400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

4

, open to all Reliable and professional empathetic open to all always a positive experience Reviewed on: 5th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1351)

Simple and reliable!

Bank account with good rewards and simple to set up! Customer service is good with an online help chat. Would recommend Reviewed on: 6th December 2018

Good support

Excellent service and awesome support Reviewed on: 6th December 2018

Normal bank account

I opened the first bank account in the UK with HSBC, classic customer service, nothing more than a normal bank. Reviewed on: 3rd December 2018

Friendly and helpful staff

The staff at my local branch are exceptionally helpful and have helped me deal with many tricky situations. Reviewed on: 3rd December 2018

Solid account with good support

Generally HSBC offer good support and a decent account. Reviewed on: 2nd December 2018

Trustworthy

Handles fraud extremely well, always pleasant to speak to and keeps you highly informed. Reviewed on: 28th November 2018

NEED MORE HUMANS

Be the bank that stands out for having lots of real people in their branches. I'm sick to death of spending 10 minutes paying my cash into a machine because it keeps spitting it back out because of a crease or bend or a bit of writing! More counters with humans please. Reviewed on: 26th November 2018

Good bank

My name is baciu alex...from romania..I Work in construction..I live în london Reviewed on: 26th November 2018

Hassle Free Banking

Great bank with friendly and helpful staff who have sorted every query I have had with great speed and professionalism Reviewed on: 25th November 2018

Good bank, not enough branches

It is very disappointing that they keep closing small branches Reviewed on: 25th November 2018

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