Kuflink has gone from a company I once trusted to one I actively warn people away from. They unliterally and retrospectively changed their terms and... Kuflink has gone from a company I once trusted to one I actively warn people away from. They unliterally and retrospectively changed their terms and conditions without any consideration for existing investors. Following an audit by the FCA, they dug up a lot of skeleton's in Kuflink's closet and now Kuflink are now prohibited from onboarding new customers as well as other significant operating restrictions. See the warnings on the FCA website and elsewhere. The regulatory issues alone should be a massive red flag! Actually getting access to your own funds is an exercise in frustration. Standard withdrawals drag on for well over a month if an ISA, despite customer service insisting it takes less time. I have personally been waiting over four weeks for my money, with nothing but vague reassurances and zero action despite repeated follow-ups. The promises mean nothing. Trying to sell investments on the secondary market is equally nightmarish. Kuflink takes approximately two weeks merely to review your sale request. This is your own investment portfolio, yet you are forced to wait weeks for them to process basic transactions. Want to transfer your ISA elsewhere? Expect that to take over a month. I am withdrawing everything I can from Kuflink as it becomes available, but the obstacles they place in your path are extraordinary. The combination of withdrawal delays, secondary market friction, and broken promises has completely destroyed any confidence I once had. What was once a solid platform has become utterly dysfunctional. I cannot in good conscience recommend Kuflink to anyone anymore. Stay well away. Read more Read less

I am a mother of two sons residing in Newcastle. I placed my family’s life savings across different fixed period Auto‑Invest schemes with Kuflink. I... I am a mother of two sons residing in Newcastle. I placed my family’s life savings across different fixed period Auto‑Invest schemes with Kuflink. I did so on the basis of receiving guaranteed interest returns after the multi-year period had ended, just like one gets with a bank savings bond. Kuflink have suddenly enacted a series of abrupt, investor‑damaging T&C changes that have, for instance, effectively imprisoned nearly half of my funds in loans that are non-performing, in eternal default and highly toxic. Kuflink have enacted these changes to apply RETROSPECTIVELY! I am incredibly concerned for my Kuflink investments because all the signs point to a deliberate wind‑down of Kuflink's business, kicking retail lenders to the curb. When one of my Auto‑Invest investments matured a few days ago, Kuflink paid only about 55% of the capital and interest owed! Endless requests for explanation and resolution have gone unanswered. The departure of the previous Kuflink management, including around 25 other staff, and replacement with a new team has resulted in a new set-up at Kuflink. The new workers at Kuflink are highly disdainful of investors and uninterested in protecting lenders’ interests. In the last few weeks, different industry experts in British peer‑to‑peer investing have openly expressed astonishment at Kuflink’s sudden change of T&Cs and how they are treating their investors. I join the many online reviewers on the P2P Independent Forum, on Trustpilot and elsewhere who are appalled by the cumulative effect of recent policy changes on ordinary lenders. I find myself standing on the same sinking ship called HMS Kuflink as many other investors. As Kuflink are determined to take advantage of their retail lender base and throw their rights out of the window, and they do not bother to reply to e-mails and the like, I will be commencing legal proceedings to recover what is owed to my family and I. Prospective investors should avoid Kuflink like COVID-19, as they will be severely let down. Time to bail out! Read more Read less