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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Super bank

Best bank ever!i am so thankful of this bank!when i needed help,staff helped me with pleasure Reviewed on: 10th March 2023

Best current account provider

Metro provide excellent service both online & in person. I hasn’t regret have all the account with Metro. Reviewed on: 10th March 2023

Easiest bank to deal with

I have been banking with Metro for about 10 years now and they are the easiest bank to deal with. Nothing is too difficult for their staff and they are so helpful. I recently had a fraudulent transaction on my card and the whole matter was dealt with within a week and I had the money back. The staff members I dealt with over 2 different branches were fantastic. I would recommend them to anyone and everyone. Reviewed on: 10th March 2023

Good bank everytime available

Available any time thanks for services Reviewed on: 10th March 2023

The world of the best Bank

Besg customer service, 24/7 very convenient, a great bank forever. Reviewed on: 10th March 2023

Excellent customer service

The staff at metro bank is always helpful and supportive, and also less waiting time Reviewed on: 10th March 2023

New customer only just joined

Not been with them long but the interaction I have had so far has been excellent Reviewed on: 10th March 2023

People helping people

At Metrobank you see people you know at a branch and not speak to strangers or machines who don't know you and don't really care. Reviewed on: 10th March 2023

Safe secure bank - easy to contact

Metro bank has been great in their security measures as they have contacted me when there was a suspicious transaction on my account, I had to call Metro Bank at 2’oclock in the morning and I was still able to get through to someone and resolve the issue as it had caused my account to have a block on it. In whole, Metro bank advisors have been able to advise me on which account would be best for me as this is my first bank that I have been with. I would definitely recommend them to friends and family! Reviewed on: 10th March 2023

Beat customer service

Whenever I need help with my online banking or if I’m having any issue I always pop in at metro and helped straight away. Reviewed on: 10th March 2023

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