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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best customer Experience

I went to Watford High Strret for opening bank A/c. The staffs were very nice. I love the banking application and its very easy to handle. I live the design of debit Card as well. Overall it was an amazing experience at Metro Bank. Reviewed on: 10th March 2023

Amazing

It's simple to understand, if any question we receive any help as quickly as possible, the online is great. Reviewed on: 10th March 2023

Best Bank

First bank when I open my account years back was issued my card the same day. Very helpful respectful staff always attend swiftly to customer’s Reviewed on: 10th March 2023

Perfect

Metro bank has been very helpful for my bank account by tracking scammers for example and it is not complicated because I haven’t had any problems since I’ve been using metro Bank Reviewed on: 10th March 2023

EXTENDED OPENING HOURS

Being a lorry driver starting my shift at 5am, I’m able to finish work at about 4.30pm, and still make it to my local Metro Bank branch in time. Reviewed on: 10th March 2023

Really helpful and easy!

Metro bank are always really helpful no matter what the issue. They always seem to have staff and time to fit you in and help where possible. Reviewed on: 10th March 2023

Great Customer Service!

Every time I go in my local bank branch, everyone is very helpful & professional! I am also very happy that they are open at weekends too! Reviewed on: 10th March 2023

Super bank

Best bank ever!i am so thankful of this bank!when i needed help,staff helped me with pleasure Reviewed on: 10th March 2023

Best current account provider

Metro provide excellent service both online & in person. I hasn’t regret have all the account with Metro. Reviewed on: 10th March 2023

Easiest bank to deal with

I have been banking with Metro for about 10 years now and they are the easiest bank to deal with. Nothing is too difficult for their staff and they are so helpful. I recently had a fraudulent transaction on my card and the whole matter was dealt with within a week and I had the money back. The staff members I dealt with over 2 different branches were fantastic. I would recommend them to anyone and everyone. Reviewed on: 10th March 2023

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