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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy and simple banking

5
With a bank open 7 days and week and flexible hours I can always reply on metro bank to help with any questions or queries Reviewed on: 10th March 2023
elliejohnson10@hotmail.co.uk's avatar
[email protected]

Amazing

5
Bank is amazing. Heaven on earth Reviewed on: 10th March 2023
Tony Briers's avatar
Tony Briers

It's very good experience

5
I have great experience and happy have a Metro bank account Reviewed on: 10th March 2023
Manikantareddy 's avatar
Manikantareddy

Best customer Experience

5
I went to Watford High Strret for opening bank A/c. The staffs were very nice. I love the banking application and its very easy to handle. I live the design of debit Card as well. Overall it was an amazing experience at Metro Bank. Reviewed on: 10th March 2023
Sandhya Maharjan's avatar
Sandhya Maharjan

Amazing

5
It's simple to understand, if any question we receive any help as quickly as possible, the online is great. Reviewed on: 10th March 2023
Snow Delicate's avatar
Snow Delicate

Best Bank

5
First bank when I open my account years back was issued my card the same day. Very helpful respectful staff always attend swiftly to customer’s Reviewed on: 10th March 2023
Nick Hayes Cubagee's avatar
Nick Hayes Cubagee

Perfect

5
Metro bank has been very helpful for my bank account by tracking scammers for example and it is not complicated because I haven’t had any problems since I’ve been using metro Bank Reviewed on: 10th March 2023
Nerrad Opoku Asare's avatar
Nerrad Opoku Asare

EXTENDED OPENING HOURS

5
Being a lorry driver starting my shift at 5am, I’m able to finish work at about 4.30pm, and still make it to my local Metro Bank branch in time. Reviewed on: 10th March 2023
Frank Manu-Boafo's avatar
Frank Manu-Boafo

Really helpful and easy!

5
Metro bank are always really helpful no matter what the issue. They always seem to have staff and time to fit you in and help where possible. Reviewed on: 10th March 2023
Lucia Schifano's avatar
Lucia Schifano

Great Customer Service!

5
Every time I go in my local bank branch, everyone is very helpful & professional! I am also very happy that they are open at weekends too! Reviewed on: 10th March 2023
Taz8860's avatar
Taz8860

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